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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.7
499 Reviews

499 Reviews of AutoNation Honda Covington Pike - Service Center

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June 16, 2022

I always appreciate the customer service from Terrell and Adam! They are helpful and honest and I trust them to keep my car up to date with the proper maintenance! More

by Phaedra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell, Adam
Jun 17, 2022 -

AutoNation Honda Covington Pike responded

Hi Phaedra, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 15, 2022

My husband took my car for service. I was amazed at the text/video that l received showing what services were performed/completed. I will definitely return in 3 months for additional se More

by francine.willi3343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 17, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 11, 2022

Normally I’m in and out on a Saturday morning being the first one to get my car serviced, but for some reason it was two hours. Not sure if they are short staffed or what. More

by MemphisJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 12, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1283 to discuss what we can do to help.

June 11, 2022

Friendly employees who make sure that the customer is satisfied with the services provided also they take the time to explain all of your options available to you concerning your vehicle More

by Sirary7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Jun 12, 2022 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

Grave service. In an out within two hours, The service manager was very kind and helpful More

by Roosevelt Brooks Sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Jun 12, 2022 -

AutoNation Honda Covington Pike responded

Hi Roosevelt, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 08, 2022

The Auto Nation Honda Covington Pike dealership is a great dealership. they are always very nice and helpful. More

by Laurensobral23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna
Jun 10, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 05, 2022

From my first phone call to picking up my Ridgeline it was a good experience. People were polite and honest about what needed to be done and there was no quibble about payment since the truck was under wa More

by barron.boyd49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Jun 06, 2022 -

AutoNation Honda Covington Pike responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 05, 2022

Everyone I talked to on the phone making the appointment and having to change the date was so nice and helpful. The service as always was very good. More

by rontrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Littlefield
Jun 06, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Covington Pike! Drive safe, and we'll see you on the road.

June 03, 2022

They were concerned as well as courteous when it came to my vehicle. The service person had a positive attitude. More

by Shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remembet
Jun 03, 2022 -

Shine responded

No issues with Covington Pike Honda. Keep up the good work!!!

June 02, 2022

Rachel makes the service experience worthwhile. She is happy, likes her job and friendly. Great More

by Loriaseymour68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Jun 03, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rachel here at AutoNation Honda Covington Pike! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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