AutoNation Honda Covington Pike - Service Center

They are professional, courteous, and prompt. They handled my service request quickly and efficiently on the same day. They handled my service request quickly and efficiently on the same day. More

Pam provided great service. I have been a loyal customer since 1992. Will continue to comeback. I have been a loyal customer since 1992. Will continue to comeback. More

Waiting room is large and clean. .Sales associates are courteous...Seldom do I return because a problem was not fixed. .Sales associates are courteous...Seldom do I return because a problem was not fixed. More

Vehicle was ready as promised and resolved a long standing problem. Very satisfied with attention paid to my problem. standing problem. Very satisfied with attention paid to my problem. More

Their assistant manager, Ms. Smith was great, got me their best mechanic, Steve, working on my CRV. After servicing the SUV, it accelerated like a new vehicle. I was duly impre Smith was great, got me their best mechanic, Steve, working on my CRV. After servicing the SUV, it accelerated like a new vehicle. I was duly impressed. It was sad that they did not allow customers to use more than one service coupons and there was a cap of $150 on service discounts More

Came in for oil change, they had me in and out in just a few minutes. Everything was great. few minutes. Everything was great. More

Great experience from the time I entered from the time I left. Ms. Pam was wonderful left. Ms. Pam was wonderful More

This dealership is the worst at calling a customer and communicating with the customer about their vehicle it’s embarrassing how bad they are at call you back. communicating with the customer about their vehicle it’s embarrassing how bad they are at call you back. More

My family has been purchasing Hondas from this dealership since the CRX-SI when we had two of them. Since then, a Pilot, a CRV, two Odysses, and my daughter just purchased a Passport from another dealer. since the CRX-SI when we had two of them. Since then, a Pilot, a CRV, two Odysses, and my daughter just purchased a Passport from another dealer. However, I am very disappointed in the Honda Company because there is a problem with my display screen. Coming back from the east coast, I had no GPS, or any other item in display. After taking it back to the dealer, I left it for repair and after six hours, they indicated it was fixed. However, within three miles of the dealership, the screen went blank. I have driven to Arkansas, places in Tennessee, and Alabama with the display coming on and going off (more going off than on). The Covington Pike manager said it was a problem that Honda was working on. However, that does not make for a happy customer. If this is not fixed soon, I will sell it to someone and buy a different make of automobile. More

Had. An appointment for oil change and tire rotation. Service department did an excellent, friendly, and professional job. An appointment for oil change and tire rotation. Service department did an excellent, friendly, and professional job. More