AutoNation Honda Covington Pike

The Assistant Manager provided excellent customer service. She explained in detail what was needed.Great job! service. She explained in detail what was needed.Great job! More

Charlie was very helpful and he is still available when I text him. John was great as well as Tony and Robert on the financial side. They got me into the vehicle I wanted. text him. John was great as well as Tony and Robert on the financial side. They got me into the vehicle I wanted. More

Terrence Wilkins is very professional. He listens to your needs and executed them. I have bought my last 3 cars from him. He knows his stuff and get the job done. Thanks, Mr. Wilkins, for He listens to your needs and executed them. I have bought my last 3 cars from him. He knows his stuff and get the job done. Thanks, Mr. Wilkins, for a job well done. More

EXCELLENT EXPIRIENCE WITH CUSTOMER SALES TEAM. , 10 OUT OF 10 ON CSR DEPARTMENT. RACHEL WENT OUT OF HER WAY TO ACCOMMODATE MY CAR SERVICE TO MY WORK SCHEDULE, THANK U RACHAEL!! UR THE BEST. , 10 OUT OF 10 ON CSR DEPARTMENT. RACHEL WENT OUT OF HER WAY TO ACCOMMODATE MY CAR SERVICE TO MY WORK SCHEDULE, THANK U RACHAEL!! UR THE BEST. More

The service I received was great! The staff was so upbeat and polite, and the waiting room was so neat and inviting. I love that there was spacious seating, so it didn't feel clustere The staff was so upbeat and polite, and the waiting room was so neat and inviting. I love that there was spacious seating, so it didn't feel clustered and the seats were very comfortable. I was provided all of the information that I needed about my vehicle and my service personnel went through the details of what was completed. It was about an hour wait, and about 2 or 3 people were being serviced at the time when I got there. More

The service department is the worst I have ever encountered. No one calls you back or takes your call. They put brakes in that failed. They covered the cost of the fix. They use a call center that encountered. No one calls you back or takes your call. They put brakes in that failed. They covered the cost of the fix. They use a call center that is not on site. So they couldn't tell me if my car actually arrived via tow, where my car was, what the problem was, when it would be fixed. They called me to tell me my car was ready. I dont trust that the work was done correctly. I would not recommend this shop at all. They need to make changes in the way they treat customers and actually provide service in their service department. More

Everyone was helpful, from the salesman to the finance guy. I'm very happy with my purchase. guy. I'm very happy with my purchase. More

Bill and Charlie were very helpful in the new car buying process. I would recommend AutoNation to anyone buying a Honda. process. I would recommend AutoNation to anyone buying a Honda. More

Rachel is the best! Always the best service and very attentive to what I needed done! Highly recommended!! Always the best service and very attentive to what I needed done! Highly recommended!! More

The experience was fantastic and the service writer was great. I would recommend Covington Pike Honda to anyone needing service. great. I would recommend Covington Pike Honda to anyone needing service. More