AutoNation Honda Covington Pike

Overall the sales and management team at the Covington Pike (Memphis) location were extremely nice and cordial. What prevented me from giving this location a perfect score was the fact that I had a proble Pike (Memphis) location were extremely nice and cordial. What prevented me from giving this location a perfect score was the fact that I had a problem with the driver's side front door immediately upon receiving the vehicle I recently purchased, once I left the lot. I believe it was a fuse or bad connection that caused the problem. In any event, I did not get any help with the vehicle I had just paid a $6,000 cash down payment for. I was even told that since my used vehicle was an Infiniti, that I could not get it serviced there. "This is a Honda dealership", I was told. Four days after purchase, I still have not gotten the problem resolved. More

My experience with Auto Nation Honda was great. Service Advisor (9505) Ms.Pamela Little has excellent customer service skills.Ms little inspected my vehicle and informed me I needed a wheel alignme Service Advisor (9505) Ms.Pamela Little has excellent customer service skills.Ms little inspected my vehicle and informed me I needed a wheel alignment beside my recall repair. More

Very nice rep. Great service. Thank you so much and we will be back to Honda Great service. Thank you so much and we will be back to Honda More

I was so impressed the the entire dealership. They all made me feel very comfortable. I had purchased a 2022 Honda Civic Touring Hatchback Smoke Mauve Metallic Pearl at another Honda dealership They all made me feel very comfortable. I had purchased a 2022 Honda Civic Touring Hatchback Smoke Mauve Metallic Pearl at another Honda dealership here in Memphis. From the first day of that purchase and the way I was treated and spoke to I should have walked out and not bought the car. Long story short with 1455 miles on that car I had to trade it in I was never going to be happy. I wanted a white pearl metallic from the start. Rizwan Khawaja at Covington Pike Auto Nation Honda went out of his way to get me the car I truly wanted he e-mailed me as soon as he found one and before they could even get it cleaned up from transport. It was mine. I would like to Thank Rizwan Khawaja for his outstanding work and persistence the entire dealership was much more comfortable and polite than the previous one. My entire family owns Honda's 16 total. I look forward to doing much more business with Covington Pike Honda. If your looking to be comfortable, respected, and feel good ..... no GREAT about your Honda experience trust AutoNation Honda Covington Pike. Believe me I am very hard to please I am a mechanic, paint and bodyman, I build custom cars and trucks so I am very picky I will see flaws that average people can not see even when I point them out. Looking for performance, reliability, and inexpensive maintenance look no further than a Honda. More

Excellent service. Very professional when scheduling the appointment over the phone. Prompt service with appointment. Very professional when scheduling the appointment over the phone. Prompt service with appointment. More

Great! The got my car done quick and fast! Terrell Wilkerson was amazing! Will recommend to anyone! The got my car done quick and fast! Terrell Wilkerson was amazing! Will recommend to anyone! More

The customer service agent was very knowledgeable. The way time was not long. I would recommend family and friend to honda service. The way time was not long. I would recommend family and friend to honda service. More

Terrell was very helpful with my vehicle, and he understood everything I was saying about my car. He was very friendly and I haven’t experience good customer service like this in a long time. He un understood everything I was saying about my car. He was very friendly and I haven’t experience good customer service like this in a long time. He understand customers need very will Y’all need more people like him he is a great asset to the company Liz this was very friendly and helped out and all the department More

Great job in the service department. Terrell Wilkerson has always done a great job taking care of our service needs for our Honda.Pilot. H Terrell Wilkerson has always done a great job taking care of our service needs for our Honda.Pilot. H More

Terell got me in and out on a Friday afternoon Friendly, efficient! Great service for my Accord! efficient! Great service for my Accord! More