AutoNation Honda Covington Pike

My family has been purchasing Hondas from this dealership since the CRX-SI when we had two of them. Since then, a Pilot, a CRV, two Odysses, and my daughter just purchased a Passport from another dealer. since the CRX-SI when we had two of them. Since then, a Pilot, a CRV, two Odysses, and my daughter just purchased a Passport from another dealer. However, I am very disappointed in the Honda Company because there is a problem with my display screen. Coming back from the east coast, I had no GPS, or any other item in display. After taking it back to the dealer, I left it for repair and after six hours, they indicated it was fixed. However, within three miles of the dealership, the screen went blank. I have driven to Arkansas, places in Tennessee, and Alabama with the display coming on and going off (more going off than on). The Covington Pike manager said it was a problem that Honda was working on. However, that does not make for a happy customer. If this is not fixed soon, I will sell it to someone and buy a different make of automobile. More

Had. An appointment for oil change and tire rotation. Service department did an excellent, friendly, and professional job. An appointment for oil change and tire rotation. Service department did an excellent, friendly, and professional job. More

Very Nice Rep! I'm always notified of status of repairs on my car. People are nice and friendly. I'm always notified of status of repairs on my car. People are nice and friendly. More

Received great care and quick service! I always take my vehicle here for service, and I use my sentinel program for oil changes. They always fill up the fluids and stuff too. Thank you! I always take my vehicle here for service, and I use my sentinel program for oil changes. They always fill up the fluids and stuff too. Thank you! More

Overall the sales and management team at the Covington Pike (Memphis) location were extremely nice and cordial. What prevented me from giving this location a perfect score was the fact that I had a proble Pike (Memphis) location were extremely nice and cordial. What prevented me from giving this location a perfect score was the fact that I had a problem with the driver's side front door immediately upon receiving the vehicle I recently purchased, once I left the lot. I believe it was a fuse or bad connection that caused the problem. In any event, I did not get any help with the vehicle I had just paid a $6,000 cash down payment for. I was even told that since my used vehicle was an Infiniti, that I could not get it serviced there. "This is a Honda dealership", I was told. Four days after purchase, I still have not gotten the problem resolved. More

My experience with Auto Nation Honda was great. Service Advisor (9505) Ms.Pamela Little has excellent customer service skills.Ms little inspected my vehicle and informed me I needed a wheel alignme Service Advisor (9505) Ms.Pamela Little has excellent customer service skills.Ms little inspected my vehicle and informed me I needed a wheel alignment beside my recall repair. More

Very nice rep. Great service. Thank you so much and we will be back to Honda Great service. Thank you so much and we will be back to Honda More

I was so impressed the the entire dealership. They all made me feel very comfortable. I had purchased a 2022 Honda Civic Touring Hatchback Smoke Mauve Metallic Pearl at another Honda dealership They all made me feel very comfortable. I had purchased a 2022 Honda Civic Touring Hatchback Smoke Mauve Metallic Pearl at another Honda dealership here in Memphis. From the first day of that purchase and the way I was treated and spoke to I should have walked out and not bought the car. Long story short with 1455 miles on that car I had to trade it in I was never going to be happy. I wanted a white pearl metallic from the start. Rizwan Khawaja at Covington Pike Auto Nation Honda went out of his way to get me the car I truly wanted he e-mailed me as soon as he found one and before they could even get it cleaned up from transport. It was mine. I would like to Thank Rizwan Khawaja for his outstanding work and persistence the entire dealership was much more comfortable and polite than the previous one. My entire family owns Honda's 16 total. I look forward to doing much more business with Covington Pike Honda. If your looking to be comfortable, respected, and feel good ..... no GREAT about your Honda experience trust AutoNation Honda Covington Pike. Believe me I am very hard to please I am a mechanic, paint and bodyman, I build custom cars and trucks so I am very picky I will see flaws that average people can not see even when I point them out. Looking for performance, reliability, and inexpensive maintenance look no further than a Honda. More

Excellent service. Very professional when scheduling the appointment over the phone. Prompt service with appointment. Very professional when scheduling the appointment over the phone. Prompt service with appointment. More

Great! The got my car done quick and fast! Terrell Wilkerson was amazing! Will recommend to anyone! The got my car done quick and fast! Terrell Wilkerson was amazing! Will recommend to anyone! More