Back

AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

Sort by
June 15, 2023

I always see Kathryn when I come here to get my car serviced. I’ve always had a great experience with her. I liked that my car was ready in a short amount of time. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
Jun 19, 2023 -

AutoNation Honda Costa Mesa responded

Hello Liz, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Costa Mesa. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 13, 2023

Stay away! !!! Their service team is really bad and out there to get you. Bought a 2017 Honda pilot from them and religiously always serviced at their location. More

by RRP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
Jun 18, 2023 -

AutoNation Honda Costa Mesa responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 627-5559 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 07, 2023

Very helpful service advisor. Serviced all Hondas here for 18 years and always convenient service.. More

by ADJUTANTCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
Jun 11, 2023 -

AutoNation Honda Costa Mesa responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 06, 2023

I’ve been getting my car serviced here for the past 6 years and never had any issues, everyone has been very nice. Michael Girgis helped last time, excellent customer service, very knowledgeable and kept More

by Mobarak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Girgis
Jun 09, 2023 -

AutoNation Honda Costa Mesa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 05, 2023

Prompt service at requested time. Always a good experience, Lideo is the best service advisor. More

by tinkersown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lideo Valle
Jun 09, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 05, 2023

I appreciate for attention and good job the guys did my car, thanks for everything More

by Joober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
Jun 05, 2023 -

Joober responded

Very good service, fast and efficient.

Jun 05, 2023 -

Joober responded

Thanks

June 01, 2023

I’m here because my service advisor is top notch. She never steers me wrong. More

by SoCalGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn M.
Jun 05, 2023 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 18, 2023

Advisor Kathryn Masamitsu was so sweet, friendly, helpful and informative. The location was convenient and easy to find, wait room was clean, & pricing / costs as expected. More

by tmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
May 22, 2023 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

They are always great on maintenance of my vehicle. Their cost estimate and hours are proper. More

by mokona79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lidio
May 17, 2023 -

AutoNation Honda Costa Mesa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2023

Everyone is kind and efficient at what they do. I have never been disappointed Thank you! More

by Melodyhall23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 16, 2023 -

AutoNation Honda Costa Mesa responded

HI, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
7
...