AutoNation Honda Costa Mesa - Service Center
Costa Mesa, CA
604 Reviews of AutoNation Honda Costa Mesa - Service Center
I have purchased two new cars from Power Honda and had most of my maintenance done by Power Honda. They have always been more than fair in their dealings with me and the service has always been properly most of my maintenance done by Power Honda. They have always been more than fair in their dealings with me and the service has always been properly performed. More
My van had an A/C problem and was misdiagnosed by another Honda dealer. I was very satisfied with the service Lidio provided in correcting the problem. I will definitely come back. Honda dealer. I was very satisfied with the service Lidio provided in correcting the problem. I will definitely come back. More
I've visited this dealer about 3-4 times within the last year for service on my 2 vehicles. my first visit wasn't pleasant i wasn't happy at all but Lidio took the time to explain in detailed what was wrong year for service on my 2 vehicles. my first visit wasn't pleasant i wasn't happy at all but Lidio took the time to explain in detailed what was wrong with my vehicle not once did he sound frustrated with me even though i wasn't being very nice. I had decided not to go back to this dealership for service but Lidio is the best so I will continue to use Power Honda Costa Mesa...Thanks Lidio for your time and great service... More
Service Consultant was very friendly and helpful. The dealership had a coupon saying they would honor any local competitor dealer's coupons for service - - and they did without any hassle whatsoever. Gr dealership had a coupon saying they would honor any local competitor dealer's coupons for service - - and they did without any hassle whatsoever. Great place. I've been going there for a couple of years now, and I have never had an issue. More
yes, melissa is great and always smiling,by welcoming me in a professional and friend manner. She ensure the highest quality for all work requested at a competitive price. Overall, she provide an excellent in a professional and friend manner. She ensure the highest quality for all work requested at a competitive price. Overall, she provide an excellent customer service experience she make you feel like a valued customer. More
My total experience was completely positive with all the personnel. The service department, especially Bobby Tadokoro, was professional, friendly, and prompt. Waiting for my car to be serviced, I spent my t personnel. The service department, especially Bobby Tadokoro, was professional, friendly, and prompt. Waiting for my car to be serviced, I spent my time in their clean and comfortable lounge, where I had a good cup of coffee with a delicious sandwich and a smoothie for dessert made by a very friendly nice man named Dave. Thank you to Power Honda for making this a good experience instead of the tedious one I would normally expect from a servicing department. I'll be back. More
My wife had a sensor light for "low tire pressure" that kept coming on. She took her CRV to a couple of dealers in the area with no success.On Thursday, September 15th, she took it into this pressure" that kept coming on. She took her CRV to a couple of dealers in the area with no success.On Thursday, September 15th, she took it into this dealer. Within an hour, they had successfully diagnosed that there was a rear tire sensor problem and recommended we have a new one put in. They also let me know that they did not have the part in stock but would go to another dealer to get the part and complete the repair by closing time. Bobby was excellent in communicating with us throughout the day. All the people I met at this dealership were friendly and professional in taking care of my wife's car. I'm happy to report that she is not experiencing any more false "low tire sensor lights". Best regards, Joe Merkel More
Bobby was very helpful and friendly. It was my first time to get my car serviced at this dealership and I could say that the service he provided me was outstanding. He explained to me in detail of what neede to get my car serviced at this dealership and I could say that the service he provided me was outstanding. He explained to me in detail of what needed to be done on my car and I didnt have to wait too long for my car to be serviced. I would definitely recommend this dealer. More
Fabulous experience! Bobby was excellent, he greeted me very professionally and enthusiastically. He was concerned and helpful in every possible way. He really went out of his way to ensure I was complet very professionally and enthusiastically. He was concerned and helpful in every possible way. He really went out of his way to ensure I was completely satisfied. With employees like Bobby, your service department will grow and be very successful. I will continue to go to this dealer for all necessary work on my Honda, and I will personally ask to deal with Bobby Tadokoro. More
Wow. I just about love this place for auto service. Wow. I just about love this place for auto service. This is the second Honda I've owned -- and I actually regret having a Toyota as our second car Wow. I just about love this place for auto service. This is the second Honda I've owned -- and I actually regret having a Toyota as our second car right now since I can't bring it here for the service! I've been bringing our cars here for years and they have been excellent -- without fail so far. The place is always clean and comfortable. They've added some sort of sandwich/smoothie bar so you can much while you wait?! Most importantly, the service consultants here are just top-notch. Always super friendly and professional. Bobby worked with me this time around and he was just phenomenal. Fit me right in for a larger tune-up I was completely ignoring. No bogus recommendations or slick add-ons. Just the recommended service. He suggested a few things to look out for in the distant future -- but absolutely no additional "discoveries" to pay for during this visit even though the car already had close to 70k on it. When it was completed, since it was getting a little late, Bobby even finished washing the car and drying it himself after the place was already closing down! They have consistently been great every time I have brought in a car. Not kidding -- not bringing my Hondas anywhere else. Now, if they would only start working on Toyotas... More