AutoNation Honda Costa Mesa - Service Center

The attention was excellent, prompt, expert guided, beyond what we understood. Jose was there all the time and very helpful. Jose, my service technician, was professional and courteous. He was prompt beyond what we understood. Jose was there all the time and very helpful. Jose, my service technician, was professional and courteous. He was prompt and clear about communicating the issues with the car and sent photos to help explain the repair issue. I appreciated the thoroughness of his explanation and willingness to answer all of my questions with honesty and candor. His professionalism helps reinforce my high opinion of AutoNation. More

Received friendly and professional customer service. Great communication. Car was serviced as expected in a timely manner. Looking forward to future services here…I would recommend them. Great communication. Car was serviced as expected in a timely manner. Looking forward to future services here…I would recommend them. More

Jose, my service technician, was professional and courteous. He was prompt and clear about communicating the issues with the car and sent photos to help explain the repair issue. I appreciated the courteous. He was prompt and clear about communicating the issues with the car and sent photos to help explain the repair issue. I appreciated the thoroughness of his explanation and willingness to answer all of my questions with honesty and candor. His professionalism helps reinforce my high opinion of AutoNation. More

I've purchased a couple cars here & used their service dept. for years. Lidio/Service Dept. is always professional, welcoming & courteous. When you wait for service, he keeps you updated on progress. dept. for years. Lidio/Service Dept. is always professional, welcoming & courteous. When you wait for service, he keeps you updated on progress. More

I’ve been taking my car to be serviced at the Honda dealership where I purchased it since 1995. Here’s why. I got my car a “Star Smog Check” and it failed the emission part. (I might need a new ca dealership where I purchased it since 1995. Here’s why. I got my car a “Star Smog Check” and it failed the emission part. (I might need a new catalytic converter!!) (Up to $3,000??) I took it to the dealership for repair. I did not arrange for a ride home and told them this when I checked the car in. As I was settling down, John, approached me and said that they could not get to my car today. That he did not want me to worry about getting home. That he would personally see that I got a ride. (Since Covid they do not offer free rides home) So this was very magnanimous of him to say the least. Later I spoke with Lidio, my service adviser. He said he wanted to have my car re-evaluated. When I heard from him again my car had passed everything! It seems the first smog station had not warmed the engine adequately prior to testing and had gotten false results! When I picked up my car, I gave Lidio a big hug. There isn’t a better dealership than this one! There are no better people than here! More

Service advisor John was really friendly and helpful. My vehicle was brought in for a recall repair and service is was overdue for. I got in and out fairly quickly and was updated on the status at all time. vehicle was brought in for a recall repair and service is was overdue for. I got in and out fairly quickly and was updated on the status at all time. I will definitely bring all my other Hondas here for future service appointments. More

Always a super experience. Friendly, helpful, a real pleasure. Service writers are tops. Worked with Lidio, who is great, as always. Nothing morte to add. pleasure. Service writers are tops. Worked with Lidio, who is great, as always. Nothing morte to add. More

Jose Velasquez did a fantastic job coordinating our repairs. He kept us informed, and went above and beyond to make sure we were able to use our extended warranty. He was even able to get us a loaner t repairs. He kept us informed, and went above and beyond to make sure we were able to use our extended warranty. He was even able to get us a loaner to use so my daughter could get to work on time. Definitely recommend this service department. More

Paula was great! She communicated well and was efficient with my time, paperwork, etc! She also made sure my car was ready to go when I came to pick up! with my time, paperwork, etc! She also made sure my car was ready to go when I came to pick up! More

I’ve taken my car several times to this location. I usually go to Honda in Corona. Derrick does a great job. I’ve had him the last few times. usually go to Honda in Corona. Derrick does a great job. I’ve had him the last few times. More