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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

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November 21, 2021

Service representative Katherine is the best! She provides her customers with information for making intelligent decisions regarding service needs. More

by jrmorganjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine
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Nov 25, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 19, 2021

AutoNation Honda Costa MesaSO FAR SO GOOD NO WARNING AutoNation Honda Costa Mesa SO FAR SO GOOD NO WARNING LIGHTS (BRAKES) AS OF 11/19/21.............. More

by fenner1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JAIMIE HOU 6 STARS SALES, JOSE VELASQUEZ 5 STARS SERVICE, Victoria Lewis, Sydney Thorp
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Nov 22, 2021 -

AutoNation Honda Costa Mesa responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2021

Kathryn Masamitsu gave great customer service; very knowledgeable and professional. I was there for about 3 hours, she kept me updated on the diagnostic process. More

by Flo Vallejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
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Nov 22, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 18, 2021

We have been been bringing our Honda Pilots here for years and and have always had great service. We love how knowledgeable the service reps are. But our new service rep, Kathy Masamitsu, is the best we More

by ellenbostelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Matsamitsu
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Nov 22, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 17, 2021

Jose was very efficient and patient. He explained any costs I had a question on. More

by corsello99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 21, 2021 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

I love AutoNation Honda Costa Mesa. LIDIO is the best customer service advisor there is. More

by cynthiarwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio
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Nov 19, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 15, 2021

The service was fairly prompt and the technician was courteous and conscientious about explaining everything that was involved with my maintenance visit. This has been my dealership for over 25 years More

by Ann S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Tran
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November 15, 2021

Fast, friendly, helpful. Appointment process easy. Prompt service on arrival. Anticipated time for service was met. More

by sdmuntz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis, Sydney Thorp
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November 15, 2021

I told them my tire was leaking air, they told me it was fine and sent me home I come out to my car the next day and the tire is completely flat! Needless im not pleased More

by cconger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victoria Lewis, Sydney Thorp
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Nov 19, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Costa Mesa. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5559. We hope to hear from you.

November 15, 2021

Great service great people very attentive honest and professional, all service recommended as needed very helpful staff. More

by mannyr65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 19, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Costa Mesa! Drive safe, and we'll see you on the road.

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