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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

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February 11, 2022

Great service and great locationWaiting room is clean Great service and great location Waiting room is clean and nice Service advisor help me. A lot More

by eetreum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose velazque
Feb 14, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 09, 2022

The dealership is clean, well-maintained, and has convenient hours. Is it easy to make an appointment and they sent helpful appointment reminders. Kathryn M. was particularly attentive and accommodat More

by LG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
Feb 12, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. If you're ever in need of more help, please let us know! Take care!

February 09, 2022

This place is good service, easy to reach and finished the service on time; thanks and keep it up. More

by Mekhael236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Feb 12, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

I purchased a used car 11/2021 and was very happy with the staff and my car buying experience. I took it in two months later for some fixes and they took care of it under warranty and didn’t try to up sel More

by RRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Tran
Feb 10, 2022 -

AutoNation Honda Costa Mesa responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2022

The service work was fine but I was unable to get anymore work done on my car because they didn’t have a shuttle or any loaner cars. No solution was offered even when I asked. Automation is a pretty large co More

by Superdogcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
This isn’t who I worked with
Feb 09, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Costa Mesa. Please call our General Manager at (714) 627-5559 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 04, 2022

Always taken care of promptly and professionally by ANY of the reps there and would recommend to family and friends! More

by djtreece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Feb 08, 2022 -

AutoNation Honda Costa Mesa responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Honda Costa Mesa and we hope to be of service again in the future.

February 04, 2022

Lidio Valle, my service advisor at Auto Nation Costa Mesa, was very professional and honest about what service was necessary and what was not. He read through history of the car and acknowledged some s More

by bbarrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Feb 08, 2022 -

AutoNation Honda Costa Mesa responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 04, 2022

Worst service department I have ever dealt with; it took six months to get repaired. More

by ARTJPNUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Juarez Carillo- horrible, Derrick Tran- so-so
Feb 09, 2022 -

AutoNation Honda Costa Mesa responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (714) 627-5559 so we can work towards a resolution. We look forward to hearing from you. Take care!

February 04, 2022

Bought my first car here and it was literally no hassle. They made the paper work and everything else very simple. Recommended tire insurance as well as vehicle protection insurance and i am sooo glad i lis More

by andrea_r2163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio
Feb 07, 2022 -

AutoNation Honda Costa Mesa responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 01, 2022

Lidio is amazing on every level. I'd keep coming back here just to work with him he's that great. He's a straight shooter and tells you like it is which is rare to come across when it comes to car dealer More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Feb 04, 2022 -

AutoNation Honda Costa Mesa responded

Hello Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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