AutoNation Honda Costa Mesa - Service Center
Costa Mesa, CA
604 Reviews of AutoNation Honda Costa Mesa - Service Center
Lidio has been our Service Advisor for years because we trust his advice and judgment. He is one of the reasons we buy all of our cars from AutoNation Honda Costa mesa. trust his advice and judgment. He is one of the reasons we buy all of our cars from AutoNation Honda Costa mesa. More
Work was completed efficiently and well within the promised time. Service employees were courteous and helpful. Facilities are well-kept and quiet so I was able to read and do work while waiting promised time. Service employees were courteous and helpful. Facilities are well-kept and quiet so I was able to read and do work while waiting. Thank you especially to Kathy Masamitsu. More
General Maintenance Service & Service Advisor, Derek, were great; However, the next day I noticed something scrapping the ground under my car. I brought the car back & Service Advisor John was rude and c were great; However, the next day I noticed something scrapping the ground under my car. I brought the car back & Service Advisor John was rude and condescending. I took my car to Honda with no problems and received it back with a problem and then received extremely poor customer service to boot. I left a voicemail for the Service Manager, Danielle, the following day to discuss the experience and never received a return phone call. It’s so easy to remain professional, and this Service Department is lacking. Highly disappointing! More
I will buy from this dealer again when I change car in a few years. The service department is great, I always bring the van here. My agent Lidio Valle is a good man, honest, professional and helpful. few years. The service department is great, I always bring the van here. My agent Lidio Valle is a good man, honest, professional and helpful. More
Lidio explained what services should be done, answered my questions throughly, kept me informed of timing as I waited in the Customer Lounge, and was a joy to work with. He loves his job and it shows. questions throughly, kept me informed of timing as I waited in the Customer Lounge, and was a joy to work with. He loves his job and it shows. More
Efficient, courteous service. Lidio had a 20,000 mile service done on my Passport while I waited. I've had my Hondas serviced at AutoNation since 2003. For the past five years, Lidio had a 20,000 mile service done on my Passport while I waited. I've had my Hondas serviced at AutoNation since 2003. For the past five years, Lidio has been the reason for that loyalty. More
great experience Lidio Valle always offers excellent customer service always on time dropped off at 7:30 done by 9:30..early drop off is perfect customer service always on time dropped off at 7:30 done by 9:30..early drop off is perfect More
On 2/11/22 I took my 2013 CR-V for my 4 tires to be replaced, my service advisor detailed the cost and time to finish, stayed in the waiting room, was done as promised. Your great work was appreciated. replaced, my service advisor detailed the cost and time to finish, stayed in the waiting room, was done as promised. Your great work was appreciated. More