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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

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March 03, 2022

Lidio has been our Service Advisor for years because we trust his advice and judgment. He is one of the reasons we buy all of our cars from AutoNation Honda Costa mesa. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio
Mar 06, 2022 -

AutoNation Honda Costa Mesa responded

Hello Susan, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2022

Work was completed efficiently and well within the promised time. Service employees were courteous and helpful. Facilities are well-kept and quiet so I was able to read and do work while waiting More

by shig.hamachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Masamitsu
Mar 01, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 24, 2022

General Maintenance Service & Service Advisor, Derek, were great; However, the next day I noticed something scrapping the ground under my car. I brought the car back & Service Advisor John was rude and c More

by mznorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Feb 27, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

February 20, 2022

I will buy from this dealer again when I change car in a few years. The service department is great, I always bring the van here. My agent Lidio Valle is a good man, honest, professional and helpful. More

by rafale58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Feb 22, 2022 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2022

Lidio explained what services should be done, answered my questions throughly, kept me informed of timing as I waited in the Customer Lounge, and was a joy to work with. He loves his job and it shows. More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio
Feb 22, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 18, 2022

Efficient, courteous service. Lidio had a 20,000 mile service done on my Passport while I waited. I've had my Hondas serviced at AutoNation since 2003. For the past five years, More

by Passporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Feb 22, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

Quick and easy, friendly staff, great work. Efficient even when busy, also appreciate the wash which was nicely done. More

by KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 20, 2022 -

AutoNation Honda Costa Mesa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 16, 2022

great experience Lidio Valle always offers excellent customer service always on time dropped off at 7:30 done by 9:30..early drop off is perfect More

by alexromo34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lidio valle
Feb 18, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 15, 2022

On 2/11/22 I took my 2013 CR-V for my 4 tires to be replaced, my service advisor detailed the cost and time to finish, stayed in the waiting room, was done as promised. Your great work was appreciated. More

by josie.snow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu - Service Advisor since March 2019
Feb 17, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 14, 2022

Good service. Checking in was easy. Well informed staff and the time they took to fix my car was reasonable. More

by Mariss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 17, 2022 -

AutoNation Honda Costa Mesa responded

Hi Mariss, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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