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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

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March 14, 2022

Eileen took care of recall repair promptly and professionally and was very friendly. I waited in the lounge for the certifications and they were done earlier than the quoted time. I received a lis More

by small carz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Jennings
Mar 16, 2022 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 12, 2022

We work with Katherine snd she is great. She has our car ready quickly and let’s us know. She is very friendly and professional. Their work is good More

by Jbelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine 4 stars
Mar 13, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. Thank you, and have a fantastic day!

March 11, 2022

I have been using Auto Nation Honda for several years. Eileen was great at explaining what the service involved. Always excellent service and timely. More

by marilyn3692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Jennings
Mar 13, 2022 -

AutoNation Honda Costa Mesa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 10, 2022

Received great assistance with my car service needs. Derek was a great help with explains my options. More

by achernandez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 11, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

As always, Lidio provided us with great service! Value's customers time, pleasant attitude and great customer service! More

by Ging
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Mar 12, 2022 -

AutoNation Honda Costa Mesa responded

Hi Ging, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 10, 2022

Local, convenient, friendly customer service over the phone when made appointment, good service for regular maintenance, detailed explanation for service done and the complimentary car wash from courteou More

by Irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
Mar 11, 2022 -

AutoNation Honda Costa Mesa responded

Hi Irene, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 08, 2022

Great service I didn’t have to wait Kathryn was amazing and helpful all the time. They even fill up my windshield washer that’s awesome from the dealer . More

by Ivarcenas1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu, Victoria Lewis
Mar 11, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kathryn here at AutoNation Honda Costa Mesa! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 07, 2022

Pretty much attentive. Friendly customer service. Great service I believe. I’m not a mechanic. Long wait though. Appointment is quick. More

by elizelrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Tran
Mar 10, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 05, 2022

Ricardo Sandoval and Lidio Valle were the technicians who helped me, both were very nice and took the time to carefully explain everything to me More

by Sailorkeily13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Sandoval, Lidio valle
Mar 07, 2022 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2022

AN Honda CM is adequate but not stellar as a dealer. It possesses some good people who try do good work. I have always detected a pressure on the people to goose the profit margin whenever possible. More

by Britbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Mar 06, 2022 -

AutoNation Honda Costa Mesa responded

Hi there, I would like to get some more details about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (714) 627-5559 so we can work towards a resolution. We look forward to hearing from you. Take care!

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