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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

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March 24, 2022

I only go here for service and the service department is run very well. The techs know how to fix cars and they get it right the first time which is good. The service reps explain things clearly and plainly More

by Local Resident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Tran
Mar 29, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we appreciate you taking the time to leave us a response! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2022

Every time i come to this dealer, i feel very welcome. Lidio is very helpful. He makes u feell like he cares. More

by rangel12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Mar 26, 2022 -

AutoNation Honda Costa Mesa responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 27, 2022 -

rangel12 responded

Everything is very good

March 23, 2022

Pulled into service line, only waited about 2 min. Then Kathy started the paperwork. Really pleased with her interaction and knowledge. More

by Wvocca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy service rep.
Mar 26, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 22, 2022

They were very nice . Their service dept was very professional. They finished my oil change in less time than I thought . More

by ggutierrez_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Mar 26, 2022 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 21, 2022

Easy to get appointment. ...The service coordinator Lidio is professional and follow up exactly what he promises. Waiting room is clean and with amenities. More

by garry7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Mar 24, 2022 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 21, 2022

Had Safety recall for hood latch on my Honda Ridgeline. Made an appointment and the work was completed and my truck was washed. Good service and communication. More

by frank.ford
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick tran
Mar 25, 2022 -

AutoNation Honda Costa Mesa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 18, 2022

Very helpful in explaining what's recommended vs required in service and finished at the time I was told. I only ever go here, thanks! More

by Jaclynvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrikk
Mar 22, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2022

Kathryn was great and polite. She took care of everything and described all of my service options and answered any question I had. More

by Milad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
Mar 22, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 16, 2022

I had an issue with my car under a previous Service Manager, and the new Service Manager, Rene, fixed everything! He listened to the issue, empathized, made an appt with me, and his team fixed the issu More

by mznorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
Mar 19, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 15, 2022

The service there has always been excellent. Lidio was very professional and helpful in explaining any questions that I had. More

by quan.au
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valdez
Mar 19, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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