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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

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March 31, 2022

After receiving a recall letter amongst a pile of medical bills from American Honda while I was hospitalized, plus aftercare still ongoing, the last thing I needed was facing the prospect of finding the righ More

by sanderstr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Jennings
Apr 06, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 31, 2022

Making a reservation made the whole process really quick and easy. My service was done in a timely manner. More

by BryMed93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy, Victoria Lewis
Apr 05, 2022 -

AutoNation Honda Costa Mesa responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2022

Everyone was very professional and pleasant. My service advisor, Eileen was very professional and updated me on what was needed to repair, and she followed up with several messages which I app More

by Mobetterpho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen
Apr 02, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eileen here at AutoNation Honda Costa Mesa! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2022

The entire staff was friendly, I got same-day Saturday service, and they explained clearly what was wrong with my car and fixed it great! More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Apr 02, 2022 -

AutoNation Honda Costa Mesa responded

Hi Lucas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 28, 2022

The service department is friendly, fast and efficient. They are convenient and highly recommended. The car wash is very much appreciated. More

by lnakao2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy M
Apr 02, 2022 -

AutoNation Honda Costa Mesa responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 28, 2022

My truck was completed at the estimated time given. Too many reminders, I think there was 4-5 emails and a call. One email 1-2 days before would be enough More

by Eew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio
Apr 02, 2022 -

AutoNation Honda Costa Mesa responded

Hi Eew, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

March 26, 2022

Good service. Dealer ship is very clean and neat. customer service is good. Customer service desk has knowledgeable person. More

by Dharmesh
Customer Service
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Mar 29, 2022 -

AutoNation Honda Costa Mesa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 25, 2022

Advisor Eileen listened to my concerns for the visit and handled it to my satisfaction. She also advised of future checkup needs. More

by 2bokubo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen
Mar 30, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Costa Mesa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2022

Everyone is so nice and so friendly and the service was so done so timely More

by jodymokidz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
March 24, 2022

Kathy was very helpful and her communication skill was excellent. The waiting room was very clean and comfortable. More

by 007tiggerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu, Victoria Lewis
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