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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

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May 20, 2022

Jose Velasquez was professional and helpful. He quickly responded and made my first experience getting my car service easy and fast. I appreciate his excellent customer service! More

by hhnguyen27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Velasquez, Honda Costa Mesa
May 22, 2022 -

AutoNation Honda Costa Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

I was able to schedule a maintenance service on my car regarding filters, windwipers, and tire check. It was very affordable all for under $200 and the service was done within 2 hours. We even mentioned t More

by ADL1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathalie, Jose
May 21, 2022 -

AutoNation Honda Costa Mesa responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 19, 2022

Kathy was a great help. Her customer service is exceptional! Everyone at this location was very helpful and nice. More

by Yelitza Vazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy matsumisu
May 21, 2022 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 19, 2022

Kathy Matsumoto is by far my favorite customer service person. She was on-time for my appointment, friendly, courteous, and she kept her word about keeping in touch with me as to the repairs/service to b More

by G2unit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Matsumoto
May 21, 2022 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2022

Super nice interface with service rep. Effective shop response’s Have been a customer for ten years, always with good relationships More

by landuvozWizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
May 20, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2022

Service department is excellent. They provide a complete report on your vehicles inspection and recommendations to keep your vehicle in great condition. Special thanks to Service Rep More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
May 19, 2022 -

AutoNation Honda Costa Mesa responded

Hi Edward, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 17, 2022

This dealership is quite good. However, my recent service was below standard. I came in for an oil change as indicated on my Maintenance Minder. Before I left my break fluid was ch More

by Hssnoflake
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Tran
May 19, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Costa Mesa. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (714) 627-5559 to discuss what we can do to help.

May 13, 2022

This was my first experience with Auto Nation Honda in Costa Mesa, and everything about it was excellent. from drive up to checkout. My service representative was friendly, helpful and efficient. More

by bsteck41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Velasquez was incredible. I can't say enough great things about him.
May 16, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2022

Very organized , friendly and professional employees, very punctual. I really liked your dealership , clean and comfortable waiting area. Thank you. More

by Sakoalanjian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tran Derrick
May 14, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 12, 2022

kathryn masamitsu was super nice person whit me and i like how you doing she gave me a good price and she understood my needs thanks More

by rubencordova9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kathryn masamitsu
May 14, 2022 -

AutoNation Honda Costa Mesa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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