AutoNation Honda Costa Mesa - Service Center
Costa Mesa, CA
604 Reviews of AutoNation Honda Costa Mesa - Service Center
Another great service experience here. Kathy Masamitsu was friendly and efficient.My car was ready on time and also received a free car wash. Kathy Masamitsu was friendly and efficient.My car was ready on time and also received a free car wash. More
Everyone at this Honda dealership is very professional, helpful and friendly. Derrick is an excellent service advisor. He listens very well to concerns about my car and explains things very well. My car is helpful and friendly. Derrick is an excellent service advisor. He listens very well to concerns about my car and explains things very well. My car is performing very well thanks to Derrick and the people in the advisor and technician departments. More
I've had recurring issue with my car - Lidio and others have been very attentive in trying to solve the issue. Lidio gave me a loaner while a part was ordered - he expedited the delivery for me due to me a have been very attentive in trying to solve the issue. Lidio gave me a loaner while a part was ordered - he expedited the delivery for me due to me already bringing in my car several times, plus I did not feel comfortable driving long distances in a strange and bigger car. Issue seems to finally be resolved. More
Scheduled my appointment online, super is easy and convenient. Shout out to my service advisor, Kathy, she is the best! She is my helpful honda person :) convenient. Shout out to my service advisor, Kathy, she is the best! She is my helpful honda person :) More
Michael was really helpful, informative, professional and friendly. I planned out my work day based on his estimated completion time for my car and it worked out perfectly. I now have Michael’s number on my friendly. I planned out my work day based on his estimated completion time for my car and it worked out perfectly. I now have Michael’s number on my speed dial! I’m definitely bringing my Honda back to this location! More
Lidio is a helpful service rep. I got surprised with a big maintenance suggestion, but that is partly my fault for not being on top of how often things change. Several resources s I got surprised with a big maintenance suggestion, but that is partly my fault for not being on top of how often things change. Several resources suggest these things around this time; I just need to go back and budget over the next few months. Unlike other dealerships I have been to, I never feel over sold on service here. My biggest concern with this visit is part of the engine accessories weren't put together completely. I change my own air filters, and it was suggested at this visit, so I opened my hood this weekend and excuse my lack of terms but there was a piece of plastic~ both a band and another part that may be related to using the windshield fluid, loose in my engine that connects to just right under the edge of the hood towards the windshield. I was easy able to figure out how to snap it in a certain spot and I didn't hear it flapping around the few trips I took before I got and changed the filters. This is the first time something like this has happened, but once I budget for my other maintenance, I will return here, but will be concerned and consider taking my service elsewhere if it happens again. More