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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
608 Reviews

608 Reviews of AutoNation Honda Costa Mesa - Service Center

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November 09, 2023

AutoNation is where I bought my 23 civic Si with no hassle and little haggle as well. I set a price and they worked with me very well. Couple months down the line, they had a service pass where service More

by datiandude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lidio
Nov 12, 2023 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 06, 2023

As a new customer of AutoNation Honda Costa Mesa, I have had a few outstanding experiences working with both the sales and service teams. They were professional, honest and direct, which is what I look for More

by FairAssment
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristhian Plascencia and Michael (didn’t get his last name)
Nov 10, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5559. We hope to hear from you.

November 06, 2023

Honda staff was there waiting for me when I dropped off my car. They sent me a text about what they found during their inspection and let me decide what work I wanted completed. I was sent a text to let me More

by Sarciniaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
Nov 10, 2023 -

AutoNation Honda Costa Mesa responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

October 30, 2023

Great customer service. Special thanks to Lidio for his help. Nice and great job. Thanks More

by eetreum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lidio
Nov 03, 2023 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 27, 2023

Derrick was very helpful and responsive to my questions. The service was also efficient for a busy Saturday. More

by avanbelle1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Oct 31, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 18, 2023

Another great service experience here. Kathy Masamitsu was friendly and efficient.My car was ready on time and also received a free car wash. More

by vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Masamitsu
Oct 21, 2023 -

AutoNation Honda Costa Mesa responded

Hi Vincent, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 12, 2023

Everyone at this Honda dealership is very professional, helpful and friendly. Derrick is an excellent service advisor. He listens very well to concerns about my car and explains things very well. My car is More

by roberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick, Chris, and Brian (all in the Service Advisor Department); and the women on the phone.
Oct 14, 2023 -

AutoNation Honda Costa Mesa responded

Hi Roberta, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 12, 2023

I've had recurring issue with my car - Lidio and others have been very attentive in trying to solve the issue. Lidio gave me a loaner while a part was ordered - he expedited the delivery for me due to me a More

by katfolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Oct 14, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 07, 2023

Scheduled my appointment online, super is easy and convenient. Shout out to my service advisor, Kathy, she is the best! She is my helpful honda person :) More

by danee_thekid
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Oct 10, 2023 -

AutoNation Honda Costa Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. If you ever need help, just give us a call. Happy motoring!

October 07, 2023

Love this Dealership! Very nice, friendly and professional staff! Special thanks to Jose! Highly recommended Honda Costa Mesa! More

by nmiroshnyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 10, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Costa Mesa and we hope to be of service again in the future.