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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

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October 27, 2023

Derrick was very helpful and responsive to my questions. The service was also efficient for a busy Saturday. More

by avanbelle1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Oct 31, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 18, 2023

Another great service experience here. Kathy Masamitsu was friendly and efficient.My car was ready on time and also received a free car wash. More

by vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Masamitsu
Oct 21, 2023 -

AutoNation Honda Costa Mesa responded

Hi Vincent, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 12, 2023

Everyone at this Honda dealership is very professional, helpful and friendly. Derrick is an excellent service advisor. He listens very well to concerns about my car and explains things very well. My car is More

by roberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick, Chris, and Brian (all in the Service Advisor Department); and the women on the phone.
Oct 14, 2023 -

AutoNation Honda Costa Mesa responded

Hi Roberta, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 12, 2023

I've had recurring issue with my car - Lidio and others have been very attentive in trying to solve the issue. Lidio gave me a loaner while a part was ordered - he expedited the delivery for me due to me a More

by katfolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Oct 14, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 07, 2023

Scheduled my appointment online, super is easy and convenient. Shout out to my service advisor, Kathy, she is the best! She is my helpful honda person :) More

by danee_thekid
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Oct 10, 2023 -

AutoNation Honda Costa Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. If you ever need help, just give us a call. Happy motoring!

October 07, 2023

Love this Dealership! Very nice, friendly and professional staff! Special thanks to Jose! Highly recommended Honda Costa Mesa! More

by nmiroshnyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 10, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Costa Mesa and we hope to be of service again in the future.

October 02, 2023

I have received nothing but the best service since the day I purchased my car. More

by Lisa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DERRICK TRAN
Oct 04, 2023 -

AutoNation Honda Costa Mesa responded

Hi Lisa, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2023

Michael was really helpful, informative, professional and friendly. I planned out my work day based on his estimated completion time for my car and it worked out perfectly. I now have Michael’s number on my More

by Huynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 28, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Service Advisor, Lidio Valle was very helpful, courteous, and professional! Overall, the service at this place is great! More

by HLe
Recommend Dealer
Yes
Employees Worked With
Lidio
Sep 28, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 11, 2023

Lidio is a helpful service rep. I got surprised with a big maintenance suggestion, but that is partly my fault for not being on top of how often things change. Several resources s More

by dmgrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lidio
Sep 15, 2023 -

AutoNation Honda Costa Mesa responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (714) 627-5559. We would appreciate the chance to turn your experience around.