AutoNation Honda Costa Mesa - Service Center

Probably my fourth visit over 4 years for service and/or repairs. Straight forward and reliable with good communication throughout each visit whether I dropped the car off or waited during service. I've n repairs. Straight forward and reliable with good communication throughout each visit whether I dropped the car off or waited during service. I've never had any problems with their work and would recommend them without reservation. More

Poor service. Tire pressure light was indicating low within a week of service and service person (Derrick) didn’t get back to me after I told him this. Tire pressure light was indicating low within a week of service and service person (Derrick) didn’t get back to me after I told him this. More

Great service. Everything was perfect. The associate was on his game. Very knowledgeable and car was done on time Everything was perfect. The associate was on his game. Very knowledgeable and car was done on time More

Staff is professional, waiting area is clean, only complaint from me is the long wait. complaint from me is the long wait. More

This was my first time there for service. My associate was Jose and he was very helpful and had my car completed before the estimated time. He went above and beyond when he retrieved an item My associate was Jose and he was very helpful and had my car completed before the estimated time. He went above and beyond when he retrieved an item I left at the dealer, it was an easy appointment. More

Very good experience. Derrick was professional, curtious, and knowledgable. He guided me in using my screen to solve a problem that I was unaware could be so simple. Tha Derrick was professional, curtious, and knowledgable. He guided me in using my screen to solve a problem that I was unaware could be so simple. Thank you! More

An excellent experience with an excellent service advisor. Kathryn sees to it that our car is well taken care of and treats us like VIPS. Liked the video at the end. Thank you. advisor. Kathryn sees to it that our car is well taken care of and treats us like VIPS. Liked the video at the end. Thank you. More

Fast, accurate service at a reasonable price! This service department is a cut above the rest. Treated like a VIP, my service rep, Jose, kept me informed with videos of my car and what needed doi This service department is a cut above the rest. Treated like a VIP, my service rep, Jose, kept me informed with videos of my car and what needed doing. Reasonable price too. I will keep going back to Auto Nation Honda, Costa Mesa in the future. More

Derrick Tran #3594: Is an excellent service advisor, very personable and efficient, quick to explain customer questions. The service department delivered as stated, with no time constraints. very personable and efficient, quick to explain customer questions. The service department delivered as stated, with no time constraints. More

Bought a used Audi A-5 convertible in June 2022, by July AC went out, under 90 day warranty. Repair took four days, understandably. Air conditioning is working great. My concern and reason for not giv AC went out, under 90 day warranty. Repair took four days, understandably. Air conditioning is working great. My concern and reason for not giving a four star rating is in regard to my concerns on how my car was used: why was the passenger seat back set back, as if someone was sitting in the seat and the floor of the front passenger side was littered with leaves and dirt. I had just had the car detailed 4 days prior and I was the only person in that car, no passenger(s). The gas was at 1/4 a tank ,car read 105 miles to empty as I pulled into auto nation to drop off for repair, when I picked up the car it read 20 miles until empty. I regrettably didn’t check car mileage immediately upon exiting the lot when I picked up the car. However, a fourth of a tank of gasoline on a Audi A-5 convertible, that was more then running the car for compressor install. I sent a note / text to our service writer three days ago and have not heard back. More