AutoNation Honda Costa Mesa - Service Center
Costa Mesa, CA
604 Reviews of AutoNation Honda Costa Mesa - Service Center
Happy to say that this time my experience at getting my car serviced at this location went as well as can be expected. Michael Guirguis assisted me and he was pleasant and helpful every step of the way. I car serviced at this location went as well as can be expected. Michael Guirguis assisted me and he was pleasant and helpful every step of the way. I do wish a shuttle or loner car was available. I was lucky that I was able to walk the 2 miles to my destination as my car got repaired. You need to offer a ride to your customers who are dropping off their vehicle. That’s very important! More
Outstanding service! Service Adviser Kathryn Masamitsu has been very friendly and helpful with her excellent knowledge and good advice. Everything is on time, from app Service Adviser Kathryn Masamitsu has been very friendly and helpful with her excellent knowledge and good advice. Everything is on time, from appointment to service completion. we have had Honda service at this facility for many years, and very happy with it. Thank you Kathryn and service team. More
Every visit to autonation honda costa mesa’s service department has been reliable and excellent. Michael and Cristhian were so helpful the last 2 times I was there! department has been reliable and excellent. Michael and Cristhian were so helpful the last 2 times I was there! More
I give Jose an excellent rating for being extremely polite and professional. Thes service was completed in a timely manner, and there was no charge, since my basic maintenance for my Honda Fit was pre polite and professional. Thes service was completed in a timely manner, and there was no charge, since my basic maintenance for my Honda Fit was prepaid. I really appreciate the comfort and quiet of the waiting area, with free hot chocolate available as well. I was informed of all the service that was done on my car, which included a free car wash. Thank you, Honda dealership, for a pleasant experience in servicing my 2019 Honda Fit, which I purchased new at your dealership. More
The ease of making appointment on-line was nice, my service advisor was Mr Michael Guirguis, was very courteous and professional in addressing the issues at hand, and keeping me informed on the status service advisor was Mr Michael Guirguis, was very courteous and professional in addressing the issues at hand, and keeping me informed on the status of the vehicle. Additionally he provided me with a detailed description of neede items that unfortunately are not covered by the warranty or extended warranty. More
They were very fast and efficient and were able to work with my schedule. They also provided clear details and what my car needed for service and maintenance. Super friendly service. with my schedule. They also provided clear details and what my car needed for service and maintenance. Super friendly service. More
This was my first time at AutoNation Honda Costa Mesa. I was able to quickly and easily schedule my appointment for maintenance. When I arrived I was quickly met and it was probably under a minute befo I was able to quickly and easily schedule my appointment for maintenance. When I arrived I was quickly met and it was probably under a minute before the Service Advisor (Lidio) arrived. He clearly communicated what the maintenance would consist of and estimated a time of 1.5 hours. It was almost exactly 1.5 hours when my vehicle was ready. Lidio also recapped the maintenance that was performed and the overall status of everything. As an added bonus they also gave me a curtesy wash which was greatly needed. More