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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
604 Reviews

604 Reviews of AutoNation Honda Costa Mesa - Service Center

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November 03, 2022

Service dept staffs are the best. ...Very knowledgeable & kind...as well as honest! Thanks & Shall be back with friends & relatives... More

by FRANCISLQPHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrek & another service advisor (work there over 30 years..I forget his name), Lisa Parasrami
Nov 11, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

The wait time was too long I had to check to see what was taking so long More

by jeanettarichard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Derek
Nov 07, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Costa Mesa take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5559. We hope to hear from you.

Nov 15, 2022 -

jeanettarichard responded

Hello today is 11/15/22, I call in today to report that my indicator light came on about my oil being low I’ve talked to 3 different ladies no one can help only transferred me to Derek whom I’ve left several messages with no return call. I don’t know what to do. I’m 60 miles from home don’t want to mess up anything if I indeed don’t have enough oil. I asked the young lady if someone can come check it out because I’m at work and this matter should’ve been taken care of. Been given Run around for over 50 minutes. Please help. Concern customer (310) 844-8488

Nov 15, 2022 -

jeanettarichard responded

You asked that I call in response to the view the number given was given run around after several no answer just automation. Push this do this push this nothing worked

October 28, 2022

I have been coming here for 18yrs. with my Honda Pilot and service is exceptional. The staff is friendly and the waiting room and bathrooms are very clean. Service is prompt and effici More

by Anagnerio58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lido
Nov 04, 2022 -

AutoNation Honda Costa Mesa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

I stopped by the dealer to schedule an appointment to address a recall notice from Honda for my Ridgeline truck. The service advisor Derrick was extremely helpful, he informed me of an opening to get my More

by fourmans4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick service advisor
Nov 04, 2022 -

AutoNation Honda Costa Mesa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2022

Lidio is always amazing! He knows my car's service history and he always makes sure any concerns with my car are taken care of. More

by Merry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Nov 03, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 27, 2022

Very helpful customer service. The work was performed on time with no issues encountered. Thanks. More

by genealbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristhian
Nov 03, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 27, 2022

It was a pleasure to work with my service advisor Lidio. He listened carefully to my concerns and communicated those concerns exactly to the technician. I like this dealership; the employees are friendly, More

by DocMotors
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Nov 03, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 26, 2022

I really appreciated being taken before my appointment time. Everyone was helpful and friendly. Derrick was especially helpful and forthcoming regarding the cost and everything that was beingdone for my c More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DERREK
Nov 03, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 25, 2022

Great customer service provided by Chris(Service advisor) He Was very professional and kept me up to date on my car. Service was provided quickly and I was satisfied with the quality. More

by ramirojr.gaytan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristhian Plascencia
Nov 01, 2022 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 24, 2022

I am so pleased with the dealership, from the purchase to the service department. I don’t mind driving 20 miles to get my car serviced, and working with Derick is fantastic. He is helpful and provides the More

by Alicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick. Service Center
Oct 31, 2022 -

AutoNation Honda Costa Mesa responded

Hi Alicia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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