AutoNation Honda Costa Mesa - Service Center

Anthony Gurguis in the Service Dept. was very helpful! A+ Communicated well and was transparent on what was done to fix my vehicle. was very helpful! A+ Communicated well and was transparent on what was done to fix my vehicle. More

As facilitated by Mr Israel Flores, Service Manager and Mr Michael Guirguis, Service Advisor, the repairs of the rear windshield trim and 3rd brake light full wing, and maintenance requested, four wheel al Mr Michael Guirguis, Service Advisor, the repairs of the rear windshield trim and 3rd brake light full wing, and maintenance requested, four wheel alignment, were done as promised!. Due to wrong part delivered Mr Guirguis arranged for a loaner vehicle for the day and promptly notified me on the completion of repairs the following day. The personnel assigned to the car wash detail did an outstanding job prior to my vehicle pick up!. More

Service Center and Dealership was very nice and efficient. My advisor was courteous and timely on my vehicle service. efficient. My advisor was courteous and timely on my vehicle service. More

Jose (Service Advisor) was very attentive to our needs. He was prompt and kept us updated on the status of service. He was prompt and kept us updated on the status of service. More

Lidio was very honest, shows interest and concern on my issues. Excellent customer service and a very happy customer!!! issues. Excellent customer service and a very happy customer!!! More

Went to the service department. Was told it would take 1-2 hours. At the 2 hour mark, I found my service advisor, who went to check on my car. They didn’t have the part my car neede Was told it would take 1-2 hours. At the 2 hour mark, I found my service advisor, who went to check on my car. They didn’t have the part my car needed. It would have been nice if someone told me that immediately so I didn’t waste my time waiting at the dealership. More

I brought it my CR-Z for an IMA issue. Michael, my advisor, warned me ahead that it will take some time trouble shooting the issue, so I was prepared to leave my car for as long as it tak Michael, my advisor, warned me ahead that it will take some time trouble shooting the issue, so I was prepared to leave my car for as long as it takes. They found the issue and I was glad that the car was still under warranty for the part. Michael was outstanding and did his best to keep me updated! I had a great experience at this facility and would return again for any service! More

Derek was a pleasure to work with. He was helpful in being communicative and providing what available options there were for repairs. Thank you very much for all the help Derek! He was helpful in being communicative and providing what available options there were for repairs. Thank you very much for all the help Derek! More

The service advisor was both courteous and professional. He displayed good customer service and did not push to upsell. He displayed good customer service and did not push to upsell. More

Michael was quick and easy to work with. I will definitely use Honda Costa Mesa again I will definitely use Honda Costa Mesa again More