AutoNation Honda Costa Mesa - Service Center
Costa Mesa, CA
608 Reviews of AutoNation Honda Costa Mesa - Service Center
I came in to pick up my car a few minutes before 7pm, Jose’s car was parked in the customers driveway and he was more anxious to go home than take care of me. I had to argue with him in order to get my Jose’s car was parked in the customers driveway and he was more anxious to go home than take care of me. I had to argue with him in order to get my car. He needs to go through the Honda Customer Service course again.. Some people have the personality to work with the public, he surely does not. More
Anthony Gurguis in the Service Dept. was very helpful! A+ Communicated well and was transparent on what was done to fix my vehicle. was very helpful! A+ Communicated well and was transparent on what was done to fix my vehicle. More
As facilitated by Mr Israel Flores, Service Manager and Mr Michael Guirguis, Service Advisor, the repairs of the rear windshield trim and 3rd brake light full wing, and maintenance requested, four wheel al Mr Michael Guirguis, Service Advisor, the repairs of the rear windshield trim and 3rd brake light full wing, and maintenance requested, four wheel alignment, were done as promised!. Due to wrong part delivered Mr Guirguis arranged for a loaner vehicle for the day and promptly notified me on the completion of repairs the following day. The personnel assigned to the car wash detail did an outstanding job prior to my vehicle pick up!. More
Went to the service department. Was told it would take 1-2 hours. At the 2 hour mark, I found my service advisor, who went to check on my car. They didn’t have the part my car neede Was told it would take 1-2 hours. At the 2 hour mark, I found my service advisor, who went to check on my car. They didn’t have the part my car needed. It would have been nice if someone told me that immediately so I didn’t waste my time waiting at the dealership. More