AutoNation Honda Costa Mesa

After some early miscommunication, Power Honda seemed like an easy pass. BOY WAS I WRONG! Working with Paul Son, Internet Sales Manager, my situation quickly turned into one of the most-dedicated, cust like an easy pass. BOY WAS I WRONG! Working with Paul Son, Internet Sales Manager, my situation quickly turned into one of the most-dedicated, customer service experiences I have ever seen (or heard of). Paul fairly, and coolly handled a laborious share of negotiation from my end and did no less than drive an hour-and-a-half away (in rush hour traffic) to retrieve the vehicle I wanted. He's a beast of a salesman and THE go-to guy on the lot. Thank you Power Honda (and Paul), the new CR-V is incredible! More

What can I say about my experience with Power Honda except Excellent !!!! I am very thankful to my friend who introduced me to Ty Trieu and he proved to be a very helpful and reasonable guy in the end except Excellent !!!! I am very thankful to my friend who introduced me to Ty Trieu and he proved to be a very helpful and reasonable guy in the end. The way he provided me the correct information at correct time, it was amazing. I was going through some much issues with other dealers but after taking with Ty it was like deal done. I got the car on the APR rate which was as per my expectation. I would prefer Power Honda and Ty Trieu as the recommended Internet sales manager to anyone who is looking for a new or used Honda car. More

Ty was extremely helpful during the whole process. Whatever questions I had about the car, he answered them perfectly. Throughout the whole day, whether it was showing us the car or processing the pap Whatever questions I had about the car, he answered them perfectly. Throughout the whole day, whether it was showing us the car or processing the paperwork, he remained extremely friendly. Overall, Ty was able to give me a great deal while making the car-buying process as simple and easy as possible. More

Great first time experience with Bobby and Power Honda I was greeted right away,and was in and out in no time,with a great service price. was greeted right away,and was in and out in no time,with a great service price. More

I dropped off my car for a standard oil change. Jason, service advisor, called me a few hours later to tell me I needed a brake service. He stated that I had 0.1 mm of wear left on the brake pads. He st service advisor, called me a few hours later to tell me I needed a brake service. He stated that I had 0.1 mm of wear left on the brake pads. He stated that they were dangerously low and was very persistent in having me authorize the service. I declined since I didn't have the money. When I picked up the car, I noticed that I had over 4.0 mm remaining and they did not need to be replaced. These brakes would have lasted for another few years. I don't mind paying for repairs that are needed. I also don't mind paying for preventive maintenance. But I have a problem with someone lying and trying to cheat me for a service that isn't required. Please take your business elsewhere for servicing your Honda... More

I obtained an internet quote by requesting quotes from several dealers from Edmunds.com. Power Honda Costa Mesa was the first to respond with a clear and concise quote. I appreciated the fact that their q several dealers from Edmunds.com. Power Honda Costa Mesa was the first to respond with a clear and concise quote. I appreciated the fact that their quote listed exactly the car they were quoting, so I did not have to be concerned that they would spring a surprise on me once I got to the dealership- like telling me they did not know I wanted an automatic transmission... this happened to me at a different dealership. The salesperson was friendly and knowledgable. He explained the car's features in detail, but did not push too much information at me. He answered all my questions and showed me a picture of his dog when I shoed him a picture of mine. The general manager came over to chat about hockey while we waited a few minutes for the finance person. In finance, everything was explained clearly. She did not do any high pressured selling as I have experienced at a dealership in the past. She was also friendly and informative. I had a great experience and I would highly recommend this dealership. More

The customer service was outstanding, Bobby really helped me out and understood my situation. He could have charged me a lot more but trust is a huge issue with them and right from the start I felt like we h me out and understood my situation. He could have charged me a lot more but trust is a huge issue with them and right from the start I felt like we had been friends for a while. They did an amazing job with my car and i was very happy when I left. I will definitely be back for more work!! More

Kat is very professional and friendly. I will definitely be bringing in my car for service to this location just because of their courtesy and helpfulnes. be bringing in my car for service to this location just because of their courtesy and helpfulnes. More

Kudos to Ben and Jason for a job well-done! I appreciated their honesty in answering my questions, their timeliness in responding to my requests, and their willingness to accommodate my needs. Most important their honesty in answering my questions, their timeliness in responding to my requests, and their willingness to accommodate my needs. Most importantly their pricing was unbeatable. Dealer was clean and comfortable although some private booths or partitions to conduct paperwork and conversation would have been great. More

Ty was persistent but not nagging and he put great effort in locating the color of the car I wanted. When he finally located the color of my choice, he drove all the way from Orange County to the Van Nuys ar in locating the color of the car I wanted. When he finally located the color of my choice, he drove all the way from Orange County to the Van Nuys area to pick up my car. I believe he went the extra effort in doing this. He also was able to match the lowest price given to me by another dealer. I wished other car sales reps were as helpful as Ty is/was. More