AutoNation Honda Costa Mesa

I went in to Autonation Costa Mesa to purchase a car for the first time and all the staff were very friendly. Very Good experience ! the first time and all the staff were very friendly. Very Good experience ! More

Always a super experience. Friendly, helpful, a real pleasure. Service writers are tops. Worked with Lidio, who is great, as always. Nothing morte to add. pleasure. Service writers are tops. Worked with Lidio, who is great, as always. Nothing morte to add. More

Jose Velasquez did a fantastic job coordinating our repairs. He kept us informed, and went above and beyond to make sure we were able to use our extended warranty. He was even able to get us a loaner t repairs. He kept us informed, and went above and beyond to make sure we were able to use our extended warranty. He was even able to get us a loaner to use so my daughter could get to work on time. Definitely recommend this service department. More

Paula was great! She communicated well and was efficient with my time, paperwork, etc! She also made sure my car was ready to go when I came to pick up! with my time, paperwork, etc! She also made sure my car was ready to go when I came to pick up! More

Nicki Smouse (sales) and Carla Melean (finance) were very helpful, friendly and knowledgable when I purchased my 2021 CR-V. They made the purchasing process easy. AutoNation Honda Costa Mesa is a clean and helpful, friendly and knowledgable when I purchased my 2021 CR-V. They made the purchasing process easy. AutoNation Honda Costa Mesa is a clean and friendly dealership. I would recommend this dealer to my friends and family. More

I called in and made an appointment to drop my car off on a Saturday. The appointment time was 9:20AM. I dropped it off and they told me there was a very good chance my car would not be worked at because t a Saturday. The appointment time was 9:20AM. I dropped it off and they told me there was a very good chance my car would not be worked at because they were understaffed. I asked why I wasn't told that when I booked the appointment and they said that the call center is in another state and that they have problems with them overbooking this Costa Mesa location. Why waste my time booking an appointment if you are over booked on a weekend and can't get to all of your appointments? I was asked if I could drop off my car on a week day when it's less busy, but they don't have loaner cars to give out. Honda needs to stop overbooking appointments and actually communicate with the individual dealers. This was a total waste of my time. More

I’ve taken my car several times to this location. I usually go to Honda in Corona. Derrick does a great job. I’ve had him the last few times. usually go to Honda in Corona. Derrick does a great job. I’ve had him the last few times. More

I brought in my car for an oil change and tire rotation and the service was great. I'll go back for future oil changes and up keep. and the service was great. I'll go back for future oil changes and up keep. More

Generally I've had a good experience here. However, this time when I was waiting for my service rep, I think they forgot about me. I was standing outside for almost 15 minutes before someone came out when a time when I was waiting for my service rep, I think they forgot about me. I was standing outside for almost 15 minutes before someone came out when another car pulled up and I had to let them know I was still waiting. Otherwise they did a good job and the car was ready when promised. More

Great customer service and very honest and professional staff, starting with Nicole contacting us immediately providing all the info and photos of the car; then at the dealer, Austin was really knowledgeab staff, starting with Nicole contacting us immediately providing all the info and photos of the car; then at the dealer, Austin was really knowledgeable and helpful keeping us informed thru the whole process on a daily basis until the car was completely inspected, fixed and detailed; finally, Omar finalized the transaction explaining everything on detail, answering all of our questions making us feel as if we were dealing with an old friend. More