AutoNation Honda Costa Mesa

Excellent customer service and care. I have never been concerned after leaving this facility since I know the level of care is of utmost importance to Lidio for his customers! concerned after leaving this facility since I know the level of care is of utmost importance to Lidio for his customers! More

Every time we bring our Honda Fit in for service Autonation Honda rolls out the red carpet. Lidio provides us with updates thoroughly during the whole process and our car continues to run perfect. W Autonation Honda rolls out the red carpet. Lidio provides us with updates thoroughly during the whole process and our car continues to run perfect. We will always bring our Honda’s here for service. More

The attention was excellent, prompt, expert guided, beyond what we understood. Jose was there all the time and very helpful. Jose, my service technician, was professional and courteous. He was prompt beyond what we understood. Jose was there all the time and very helpful. Jose, my service technician, was professional and courteous. He was prompt and clear about communicating the issues with the car and sent photos to help explain the repair issue. I appreciated the thoroughness of his explanation and willingness to answer all of my questions with honesty and candor. His professionalism helps reinforce my high opinion of AutoNation. More

Received friendly and professional customer service. Great communication. Car was serviced as expected in a timely manner. Looking forward to future services here…I would recommend them. Great communication. Car was serviced as expected in a timely manner. Looking forward to future services here…I would recommend them. More

Jose, my service technician, was professional and courteous. He was prompt and clear about communicating the issues with the car and sent photos to help explain the repair issue. I appreciated the courteous. He was prompt and clear about communicating the issues with the car and sent photos to help explain the repair issue. I appreciated the thoroughness of his explanation and willingness to answer all of my questions with honesty and candor. His professionalism helps reinforce my high opinion of AutoNation. More

GoodNice stuffHelperNice pricesCleaning shopGood Good Nice stuff Helper Nice prices Cleaning shop Good treat Good ability to convince customers Taking care of customers Friendly Cooperating Good Nice stuff Helper Nice prices Cleaning shop Good treat Good ability to convince customers Taking care of customers Friendly Cooperating You have option to speak which language do you prefer More

I got a Honda Civic and loved it traded it in for a Honda CR-V and just love it! Austin was very efficient and made it easy because I always dread buying cars. George was fast and efficient and made the fina CR-V and just love it! Austin was very efficient and made it easy because I always dread buying cars. George was fast and efficient and made the financing simple. The manager came out and introduced himself. Made me feel special. It was a good experience. More

I've purchased a couple cars here & used their service dept. for years. Lidio/Service Dept. is always professional, welcoming & courteous. When you wait for service, he keeps you updated on progress. dept. for years. Lidio/Service Dept. is always professional, welcoming & courteous. When you wait for service, he keeps you updated on progress. More

I’ve been taking my car to be serviced at the Honda dealership where I purchased it since 1995. Here’s why. I got my car a “Star Smog Check” and it failed the emission part. (I might need a new ca dealership where I purchased it since 1995. Here’s why. I got my car a “Star Smog Check” and it failed the emission part. (I might need a new catalytic converter!!) (Up to $3,000??) I took it to the dealership for repair. I did not arrange for a ride home and told them this when I checked the car in. As I was settling down, John, approached me and said that they could not get to my car today. That he did not want me to worry about getting home. That he would personally see that I got a ride. (Since Covid they do not offer free rides home) So this was very magnanimous of him to say the least. Later I spoke with Lidio, my service adviser. He said he wanted to have my car re-evaluated. When I heard from him again my car had passed everything! It seems the first smog station had not warmed the engine adequately prior to testing and had gotten false results! When I picked up my car, I gave Lidio a big hug. There isn’t a better dealership than this one! There are no better people than here! More

Service advisor John was really friendly and helpful. My vehicle was brought in for a recall repair and service is was overdue for. I got in and out fairly quickly and was updated on the status at all time. vehicle was brought in for a recall repair and service is was overdue for. I got in and out fairly quickly and was updated on the status at all time. I will definitely bring all my other Hondas here for future service appointments. More