AutoNation Honda Costa Mesa
Costa Mesa, CA
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I purchased a used car 11/2021 and was very happy with the staff and my car buying experience. I took it in two months later for some fixes and they took care of it under warranty and didn’t try to up sel the staff and my car buying experience. I took it in two months later for some fixes and they took care of it under warranty and didn’t try to up sell. More
Customer service was nothing short of perfect. These day's service seems to have taken a back seat to volume. Haziem,Chris in finance and a very helpful supporting staff made this a great experience. Lo day's service seems to have taken a back seat to volume. Haziem,Chris in finance and a very helpful supporting staff made this a great experience. Looking forward to my return on my next purchase! Sincerely appreciate the way I was treated and cared for by your company and staff More
All employees were polite, respectful, and professional. The process took a little longer excepted. Follow up from the dealership has been good so far. The process took a little longer excepted. Follow up from the dealership has been good so far. More
The service work was fine but I was unable to get anymore work done on my car because they didn’t have a shuttle or any loaner cars. No solution was offered even when I asked. Automation is a pretty large co work done on my car because they didn’t have a shuttle or any loaner cars. No solution was offered even when I asked. Automation is a pretty large company and I understand lots of businesses are short staffed right now but I don’t think many people are able to wait at the dealership for 5+ hours. Or afford to Uber back and forth. More
Highly recommend Cristian T. My husband and I bought our very first car from AutoNation and we are very happy to meet Cristian as our dealer. He was helpful, professional, and honest. We are definitely goin very first car from AutoNation and we are very happy to meet Cristian as our dealer. He was helpful, professional, and honest. We are definitely going back for our future second car. More
Lidio Valle, my service advisor at Auto Nation Costa Mesa, was very professional and honest about what service was necessary and what was not. He read through history of the car and acknowledged some s Mesa, was very professional and honest about what service was necessary and what was not. He read through history of the car and acknowledged some services were previously done and not necessary while some that were necessary were covered by warranty. I appreciated the honesty and willingness to review the history of the car to prevent unnecessary expenses. Thank you, Lidio. More
Bought my first car here and it was literally no hassle. They made the paper work and everything else very simple. Recommended tire insurance as well as vehicle protection insurance and i am sooo glad i lis They made the paper work and everything else very simple. Recommended tire insurance as well as vehicle protection insurance and i am sooo glad i listened to them. The tire insurance alone has been a blessing. Always take my car here for maintenance and always ask for Lidio , he's a very kind and honest person always checking in and letting me know what to expect on my next visit. More
My sales rep Austin provided excellent service from our initial meet always keeping me updated and also providing excellent after sale follow up. Chris and Mark were a pleasure to work with as well. I am initial meet always keeping me updated and also providing excellent after sale follow up. Chris and Mark were a pleasure to work with as well. I am very happy with Austin and his team! More