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AutoNation Honda Costa Mesa

Costa Mesa, CA

4.8
1,067 Reviews

2888 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,067 reviews

June 06, 2022

Had a really great experience everyone try to help in every way they can especially sales person (Marcos) he really knows how help people he did a fantastic job helping me and my wife to get the deal for More

by Neo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
Jun 07, 2022 -

AutoNation Honda Costa Mesa responded

Hello Neo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 06, 2022

I have always had my car serviced at this dealer and have always had great experiences. Kathy is awesome! More

by ATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
Jun 07, 2022 -

AutoNation Honda Costa Mesa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 05, 2022

Very happy with their customer service in their service department. Always helpful and communicate exactly what’s happening with the repairs and maintenance needed and the costs. They spend time reviewing More

by NikkiB86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 06, 2022 -

AutoNation Honda Costa Mesa responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 05, 2022

So far I had really bad experience here. They did fire my original service writer and the new one is 100% better. But they have to get their act together in the service area. More

by Pura Vida
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ellen, Kathy
Jun 06, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5559 to discuss what we can do to help.

Jun 06, 2022 -

Pura Vida responded

I know they are making changes to improve the service experience at AutoNation Honda, Costa Mesa. I’ve spoken with the new manager in the service department and he has been very helpful and I can see they are improving their staff as well. At this time I really don’t need a peptalk from your general manager. Thanks anyway.

June 05, 2022

The place is great. The person who assisted me (Kathy) is very accommodating and knowledgeable about her job. My car has a recall problem which I completely forgot and s More

by Elviramanuel3140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy of service is my advisor
Jun 05, 2022 -

Elviramanuel3140 responded

The dealership is warm and welcoming

Jun 05, 2022 -

Elviramanuel3140 responded

The dealership is welcoming and has war warm atmosphere

June 04, 2022

Working with Hazem, Kai, Ryan, and everyone at AutoNation was a refreshing and positive experience. Straightforward, no nonsense. Responsive and courteous. Delivered on their promises, and even helped us wit More

by liam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Achouri, Kai Ascencio, Ryan Beltran
Jun 06, 2022 -

AutoNation Honda Costa Mesa responded

Hi Liam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 03, 2022

fairly straightforward service of an oil change, tire rotation, and inspection. no pressure on selling of additional services. However they were too lazy to ask me where my wheel locks were and too lazy More

by mbarreto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jose
Jun 06, 2022 -

AutoNation Honda Costa Mesa responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5559 to discuss what we can do to help.

June 02, 2022

The employees provide good service. They are also courteous and nice, with a special mention of people who attended to me, i.e., Derrick Tran and Chris Feehan. Employees like th More

by lmradke3060
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick Tran, Chris Feehan
Jun 05, 2022 -

AutoNation Honda Costa Mesa responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

The maintenance department is the best and Lidio Valle is the reason that we have leased and/or purchased more than half a dozen Honda’s from Honda of Costa Mesa. Lidio makes sure that our Pilot is kept in More

by Sharonaboles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valle and the other young men who greeted us and helped with our departure.
Jun 03, 2022 -

AutoNation Honda Costa Mesa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2022

I went for my first oil change and Kathy was amazing. She had me updated and explained the report. More

by KarlaB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy
Jun 03, 2022 -

AutoNation Honda Costa Mesa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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