AutoNation Honda Costa Mesa

They were HONEST and did not try to gouge me or take advantage of the shortage. Truly ethical people who kept their word and went ABOVE and beyond. advantage of the shortage. Truly ethical people who kept their word and went ABOVE and beyond. More

Everyone is very friendly and professional. Worked with Derek with my recalls and he was very helpful and the dealership was very prompt with its fixes. Worked with Derek with my recalls and he was very helpful and the dealership was very prompt with its fixes. More

L idio is the best Customer service advisor. I trust him to take care of Mr car needs. I trust him to take care of Mr car needs. More

The manager and staff were very transparent and helpful throughout the entire transaction. This was the easiest purchase/lease that I have ever gone through at a dealership. The finance manager was able throughout the entire transaction. This was the easiest purchase/lease that I have ever gone through at a dealership. The finance manager was able to generate all the documents needed for signature in a very punctual time frame. It was a pleasure working with everyone at the dealership on this purchase/lease. More

Stellar customer service! Kathryn was very pleasant, provided me with the details I needed and made me fill that my time was valuable to them as well. Kathryn was very pleasant, provided me with the details I needed and made me fill that my time was valuable to them as well. More

Convenient online appointment system. Good waiting lounge, spacious enough for distancing and quiet enough for reading/working. Lidio was helpful in working with my schedule (need to w Good waiting lounge, spacious enough for distancing and quiet enough for reading/working. Lidio was helpful in working with my schedule (need to wait for my car) and my car's need for various service items; from smog certification to other recurring maintenance issues and also offering the service center's current discounts (tires in my case). Very convenient to get everything done at one place! More

If I could choose zero I would. Hazem KNEW what I wanted and could afford. He wasted hours of my time trying to make me do a larger down deposit. They appraised my car and were very Hazem KNEW what I wanted and could afford. He wasted hours of my time trying to make me do a larger down deposit. They appraised my car and were very forceful about my down payment or car payment. I finally gave up and left. About two hours left they blew up my phone saying they found a car for me with the down payment I wanted. After I slept on it, I decided I did not want to come. I sent them an email saying so to be respectful. They then tell me that they can do the down payment and car payment that I requested and told me to come down. Now second day and about the 3rd or 4th car test driving we came to an agreement. KNOWING I was trading my car in and they had already "appraised" my car they make me wait another 2 hours and then come to me to tell me they cannot accept my car as a trade in. Telling me to go drive straight down to Carmax and they will buy it cause they don't car or look and to then come back and they can give me that car. So not only did they absolutely wasted my time and make me get my hopes up and the be rude as xxxx saying my frame is bent, when my mechanic and body shop has worked on it and checked my vehicle and saw no bent frame. They also wanted to bash down another company. There is something odd going on behind scenes. I'm actually glad it didn't go through as I felt conned into it. I'm just annoyed that they wasted so much of my time and talked down to me as if I was hiding it. As you can see the business don't give to eef's as they never respond to any reviews. AVOID THIS PLACE LIKE A PLAGUE!! They are not worth your time. More

I had an appointment to service my car. Lidio was ready when I got there. Lidio is very thorough and communicates all the details of what is happening with your car. When I went to pick up Lidio was ready when I got there. Lidio is very thorough and communicates all the details of what is happening with your car. When I went to pick up my car, Lidio had it all ready sitting in the shade for me. Service was very good and I enjoyed talking with Lidio. He is very personable and organized. More

Appointment easy to make on line. Saw me before the appointment time. Send he a video when the car was completed. And able to pay remotely. Simple quick process with great service Saw me before the appointment time. Send he a video when the car was completed. And able to pay remotely. Simple quick process with great service More

I always get an excellent service here and my service advisor Lidio is very friendly and thorough and I value his advice every time I get my car serviced.😇 advisor Lidio is very friendly and thorough and I value his advice every time I get my car serviced.😇 More