AutoNation Honda Costa Mesa

Hazim was great And provided excellent customer service and was knowledgeable about the suv that I purchased and was knowledgeable about the suv that I purchased More

Very good costumer service. Also, they have completed the service by the time they promised. Also, they have completed the service by the time they promised. More

Awesome service for change oil. First time to bring my car to this service center. Service Advisor Jose Velasquez was very professional and answered my questions patiently. First time to bring my car to this service center. Service Advisor Jose Velasquez was very professional and answered my questions patiently. More

Service advisor Jose Velasquez came out and was extremely unfriendly. Did not smile or make eye contact, barely said a mumble of a hello before he went right into getting the odometer reading and taking pict unfriendly. Did not smile or make eye contact, barely said a mumble of a hello before he went right into getting the odometer reading and taking pictures of the exterior of the car. I had booked my service appt with someone else initially but apparently they weren't at work, so the person helping me was someone else. I was only there for an oil change so I didnt require hardly anything. But the interaction felt very unpleasant. They also dont match competitor coupons for dealers immediately in the surrounding vicinity. Now I know just to go to the other dealers and not come here anymore although ive been coming here for almost 18 years with all my hondas and before they were a power dealership. More

Great dealership, always received great service from the team. Keep it up the great work team. team. Keep it up the great work team. More

I brought my car to fix the paint chip and a little dent done before I bought the car, 6 month to fix it, and the dealer only put some pint on the chip but didn’t fix the little dent and you can see the den done before I bought the car, 6 month to fix it, and the dealer only put some pint on the chip but didn’t fix the little dent and you can see the dent. Honestly I won’t recomend this dealer More

Everything worked well at my six month checkup. Very fast,, agent easy to work with . Left car very clean. I was totally satisfied, Very fast,, agent easy to work with . Left car very clean. I was totally satisfied, More

I would highly recommend going to Honda Costa Mesa! I worked with Hazem Achouri and he was such a pleasure to work with. Getting a new car is a lot different than it used to be. I worked with Hazem for I worked with Hazem Achouri and he was such a pleasure to work with. Getting a new car is a lot different than it used to be. I worked with Hazem for about 3 months since the supply and demand for cars is so crazy. In August/September, I met Hazem and he helped me decide which model of the HRV to choose, once decided, I was put on the wait list for the exact style/model I wanted. As soon as the car arrived, Hazem was quick to let me know and come in to sign everything! Hazem gave me updates as often as possible and there was no stress in the entire process. The entire team I worked with at Costa Mesa was great, I will definitely return when my lease is up again and I would highly refer any friends and family! More

This review is in regards to the service department. I feel it is very important that when servicing new cars that have lots of computer generated specifics that the service department adhere to those s I feel it is very important that when servicing new cars that have lots of computer generated specifics that the service department adhere to those set measurements. Eight days ago I had my 2022 Honda CRV in for oil change and tire rotation. The resulting paperwork indicated my tires were inflated to 35 psi. Five days later I drove to Carpinteria. About 20 minutes into the drive the warning came on that my tires were low. I called your service department and was told that they might just be a little off and to add some air and that would fix the problem. After freaking out I went to a gas station and checked the pressure. 35psi. I continued my drive, nervous that something might be terribly wrong. Luckily I stopped at an independent wheel and tire repair shop in Carpinteria. She read the recommended psi listed inside the door, 33 and 31 psi, front and rear. She recalibrated the computer and graciously indicated that human error was the cause and that it happens to all of us. Because of your error I will have my car serviced elsewhere from now on. Two stars were given because this is the second Honda I have purchased from your dealership with no issues. But your service department gats zero stars. More

Managers and sales clerk are so nice and helpful. All questions that I have they are patiently and courteously answered it. I will recommend this dealership to my friends and relatives. They did a gr All questions that I have they are patiently and courteously answered it. I will recommend this dealership to my friends and relatives. They did a great job. Thank you AutoNation Costa Mesa. To the manager and sales clerks. Thank you so much. I am very happy with my car. More