AutoNation Honda Costa Mesa

Brought my car in for scheduled maintenance and Michael was a pleasure to work with, will return in the future was a pleasure to work with, will return in the future More

Excellent service Good schedule no delay Free car wash Great experience I would recommend to my friends Great experience I would recommend to my friends More

I came in to pick up my car a few minutes before 7pm, Jose’s car was parked in the customers driveway and he was more anxious to go home than take care of me. I had to argue with him in order to get my Jose’s car was parked in the customers driveway and he was more anxious to go home than take care of me. I had to argue with him in order to get my car. He needs to go through the Honda Customer Service course again.. Some people have the personality to work with the public, he surely does not. More

Anthony Gurguis in the Service Dept. was very helpful! A+ Communicated well and was transparent on what was done to fix my vehicle. was very helpful! A+ Communicated well and was transparent on what was done to fix my vehicle. More

As facilitated by Mr Israel Flores, Service Manager and Mr Michael Guirguis, Service Advisor, the repairs of the rear windshield trim and 3rd brake light full wing, and maintenance requested, four wheel al Mr Michael Guirguis, Service Advisor, the repairs of the rear windshield trim and 3rd brake light full wing, and maintenance requested, four wheel alignment, were done as promised!. Due to wrong part delivered Mr Guirguis arranged for a loaner vehicle for the day and promptly notified me on the completion of repairs the following day. The personnel assigned to the car wash detail did an outstanding job prior to my vehicle pick up!. More

Service Center and Dealership was very nice and efficient. My advisor was courteous and timely on my vehicle service. efficient. My advisor was courteous and timely on my vehicle service. More

Jose (Service Advisor) was very attentive to our needs. He was prompt and kept us updated on the status of service. He was prompt and kept us updated on the status of service. More

Lidio was very honest, shows interest and concern on my issues. Excellent customer service and a very happy customer!!! issues. Excellent customer service and a very happy customer!!! More

Went to the service department. Was told it would take 1-2 hours. At the 2 hour mark, I found my service advisor, who went to check on my car. They didn’t have the part my car neede Was told it would take 1-2 hours. At the 2 hour mark, I found my service advisor, who went to check on my car. They didn’t have the part my car needed. It would have been nice if someone told me that immediately so I didn’t waste my time waiting at the dealership. More

I brought it my CR-Z for an IMA issue. Michael, my advisor, warned me ahead that it will take some time trouble shooting the issue, so I was prepared to leave my car for as long as it tak Michael, my advisor, warned me ahead that it will take some time trouble shooting the issue, so I was prepared to leave my car for as long as it takes. They found the issue and I was glad that the car was still under warranty for the part. Michael was outstanding and did his best to keep me updated! I had a great experience at this facility and would return again for any service! More