AutoNation Honda Costa Mesa

Concluded transaction for the lease of a new CRV(2011). Good relationship during the negotiations, Had to wait for them to get the model and used the "Promise Program". Pleased with the conclusion and ha Good relationship during the negotiations, Had to wait for them to get the model and used the "Promise Program". Pleased with the conclusion and have found the Power Honda group quite satisfactory. RJO More

I thought the options were limited until he mentioned their were sister stores. We got our car at another location and they went through great lengths to accomadate us. They were awesome!!!!! Thank their were sister stores. We got our car at another location and they went through great lengths to accomadate us. They were awesome!!!!! Thank you Ruben Ortega and Elmer Orellana. Mahalo y Gracias Lastimosa's More

Great experience for buying our Honda Pilot. They did not try to pressure us into buying more than we wanted, or try to nickel and dime us on the price. Matt even stayed until 10:30 at night to teach us not try to pressure us into buying more than we wanted, or try to nickel and dime us on the price. Matt even stayed until 10:30 at night to teach us how to use all the features of the car! We are very happy with our new Pilot and our choice to purchase here. More

Ernie was Great! His friendly and kind demeanor made the small wait time worth it. He was professional (unlike some of his peers who were a little loud). small wait time worth it. He was professional (unlike some of his peers who were a little loud). More

The service was excellent with good customer service. The sales representative took time to answer all our queries (very reassuring) and made us feel comfortable and welcomed. We are happy with our purchase sales representative took time to answer all our queries (very reassuring) and made us feel comfortable and welcomed. We are happy with our purchase and we also enjoyed their little ritual, the beating of the gong. The finance details were dealt in depth and handled smoothly. We will recommend this dealer to family and friends. More

Melissa is great and always smiling,I most appreciate how professional she is.Shes giving a realistic assesment of the work needed and a firm timeframe in which they need to complete.Always over delivering a professional she is.Shes giving a realistic assesment of the work needed and a firm timeframe in which they need to complete.Always over delivering and doing it in less time,but the most of all she has an excellent customer service and she like what she do best, to be a service advisor. More

Johnny Smith is a great salesman who never pressured me and was able to instantly answer all my questions. He did whatever it took to make a deal happen on my own terms. He kept the bullshit to a minimum and was able to instantly answer all my questions. He did whatever it took to make a deal happen on my own terms. He kept the bullshit to a minimum, which is extremely refreshing. More

I've been searching for a used Honda Civic for a few weeks now and EVERY dealership in southern California has been a nightmare. I would go as far as to say most are unprofessional and shameful. I had weeks now and EVERY dealership in southern California has been a nightmare. I would go as far as to say most are unprofessional and shameful. I had given up hope because too many dealerships post lost leaders on their webpage to get customers in the door. This is the only place where the car advertised was actually on the lot. Sales staff was very friendly and willing to work with the price. After weeks of dealing with shady dealerships, I would say this is best Honda dealership in the area. I would recommend them any day. More

I was very pleased with quick response on the quote I received on the internet and Mr. William Lovell was very prompt in calling me to set up an appointment to view the car of my choice. I told him upfr received on the internet and Mr. William Lovell was very prompt in calling me to set up an appointment to view the car of my choice. I told him upfront that I was not looking to buy but to lease and he assured me that they had some nice programs available to meet my needs. Upon arrival at the dealership the next day, I was pleasantly surprised of the upfront greeting I received from the various individuals to make sure I was taken care of. Within minutes of my scheduled appointment, I was off on a test drive of the 2011 Honda Accord Crosstour. After completion of the test drive and few questions and answers we went through the paper work process. Frankly, this process for me was painless, no pressure selling, no unexpected costs, just basic information gathering and closing of the deal. Mr. Lovell also gave us a tour of the facility so when it came time for service we would know where to go and we scheduled our first follow up visit. All in all, I would highly recommend Power Honda. More

We have had no service yet. Our experience buying the car We have had no service yet. Our experience buying the car with Johnny was nothing short of spectacular. The guy's knowledge of the car is amazing We have had no service yet. Our experience buying the car with Johnny was nothing short of spectacular. The guy's knowledge of the car is amazing and he explained our every question very well. The entire buying experience there was very pleasant. Johnny was extremely meticulous at explaining even the most minute detail and, in all my 70 years, I have not met a better sales person that I have more respect for, and my wife Pat feels exactly the same as I do. Sincerely Bill and Pat Duval More