AutoNation Honda Costa Mesa

As soon as we walked on the lot Elmer greeted us and he was very friendly. We told him we wanted information on the new Honda CRV and we weren't sure we were going to buy that day and he said no problem I was very friendly. We told him we wanted information on the new Honda CRV and we weren't sure we were going to buy that day and he said no problem I am here to help. He knew everything about the car and had an answer to every one of our questions. He was not pushy at all like most car salesman. I honestly have been wanting this car forever and wasn't sure if I was going to walk away that day with one, but because Elmer was so great the entire time I really wanted to get my car from him and he helped make my first car leasing experience really great. I was stressed out and nervous and his helpfulness really helped calm my nerves and he really helped me get the car I wanted for the price I wanted. My mom said he was the best car saleman she had experinced in her whole life and she has bought 7 cars in her lifetime, and she said I was lucky to have such a nice, helpful and informative man to help me for my first time. Thanks Elmer for being so great :) I would tell anyone I know interested in a Honda to go Elmer. Also the whole staff there is really friendly. Overall a great experience. More

The dealership is great, the service is great, the service price is very competitve. The service advisor is great and her customer service and communications skills is amazing.She handled smoothly and service price is very competitve. The service advisor is great and her customer service and communications skills is amazing.She handled smoothly and very consistent.Awesome she set things up everybody is working together.She follow up with the technicians all the way to end.Thank you guys it was a great experience. More

Lidio went beyond the ordinary. Contacted the right people and went to bat for me to provide a service solution to a very frustrating equipment malfunction. He restored my lack of confidence in Honda people and went to bat for me to provide a service solution to a very frustrating equipment malfunction. He restored my lack of confidence in Honda reliability and its lack of standing behind its products. More

I originally leased a 2009 Honda Civic Hybrid from Costa Mesa Power Honda. I came in to service the vehicle (oil change, software upgrade, etc). With my lease nearly up, I decided to take a look at a new Mesa Power Honda. I came in to service the vehicle (oil change, software upgrade, etc). With my lease nearly up, I decided to take a look at a new vehicle. Kat, from the service department, who was extremely helpful, patient and kind, referred me over to Johnny Smith from the sales department. Johnny was not only extremely knowledgeable, but he was patient and very thorough. I recently had some issues with my credit (credit card problems), and even with my low credit score, Johnny & both Pauls from the finance department, spent several hours contacting Honda directly to get me approved for a new car! I thought there was no way that I could get a vehicle with my credit (581) without a cosigner, yet they found a way to make it happen! They managed to make an exception because of my loyalty as a customer and persuaded Honda Corporate to lease me the vehicle! I HIGHLY recommend Power Honda Costa Mesa as their entire staff is diligent, professional, patient and not pushy at all! Johnny Smith, a retired LAPD police officer displayed his vast knowledge of the Honda vehicles and was a pleasure to work with. I never felt rushed, or pressured into the purchase. The finance department with Paul and Paul Choi provided me with several options to suit my unique and specific needs. They made it happen, even with my abysmal credit score! Kat, from the service department is on point! She handles every issue with expediency and care. After I drove off the lot, there was a "low tire pressure," warning on the dashboard. I called Kat up, and she said "come right back and we will fix it." Sure enough, I drove back, and even though there was a line of 5 other cars, she took it right to the front and got it fixed in MINUTES!! Now that is SERVICE! It was a simple software fix and that was that. You can tell that the employees at Costa Mesa - Power Honda aren't just working at a "job." This is their career, their passion and what they clearly love to do - help others get into the vehicle that they truly want and need. Overall, it was an honor to work with such a well versed, thoughtful and compassionate team. Thank you Power Honda Costa Mesa! I will be recommending this dealership to my friends and family. If you are looking to buy a new car, look no further!! More

thank u very much Ernie N. Farooqui...u r friendly and nice..in the future i will introduce my friends buy cars at yr service...thank u very much again nice..in the future i will introduce my friends buy cars at yr service...thank u very much again More

My husband and I have owned Hondas our entire married life... we were searching for a replacement Minivan for our 2005 Honda Odyssey which was riddled with problems (purchased new at a different dealersh life... we were searching for a replacement Minivan for our 2005 Honda Odyssey which was riddled with problems (purchased new at a different dealership). We purchased my husband's 2008 Honda Pilot as a new vehicle at Power Honda Costa Mesa, and had been having his Pilot and my troubled 05 Odyssey serviced at this location for 7+ years... this dealership has been nothing but accommodating, flexible and helpful with all of the issues my 05 Odyssey has had. So, although we were leaning toward a 2012 Toyota Sienna, we decided to give Power Honda Costa Mesa first shot. They did not disappoint... with the help of Nick Robertson at the AutoNation office at this location, we found a perfect Certified Pre-Owned 2010 Honda Odyssey. The price was very competitive (based on the research we did, including the KBB and Edmunds websites), and they offered us an 8 year extended warranty at a great price. Every person we dealt with was friendly and laid back. We never felt pressured at all. They allowed us to take as much time as we needed to go over the vehicle from top to bottom. I would HIGHLY recommend this dealership to anyone looking for a new or used More

Ruben Ortega was very persuasive I was not comfortable getting a car anywhere else, but as soon as I talked to him I felt confident in my purchase. He made every thing very clear to understand. I would de getting a car anywhere else, but as soon as I talked to him I felt confident in my purchase. He made every thing very clear to understand. I would definitely consider purchasing another car from him in the future. More

Ruben was great help. He quickly showed me the car and let me test drive it around the block. After that he told me what was what and he made the process quick and easy. He even let me sit behind the desk let me test drive it around the block. After that he told me what was what and he made the process quick and easy. He even let me sit behind the desk of the computer because I could fill out the forms much more quickly and hassle-free. More

Just had my 40,000 service done. Bobby was friendly, professional and worked out a good deal. They had my car ready at a reasonable time, and even had it washed. I definitely left a satisfied customer. professional and worked out a good deal. They had my car ready at a reasonable time, and even had it washed. I definitely left a satisfied customer. More

The overall service at Power Honda Costa Mesa was excellent. I felt at ease and I never felt that I was being force to buy what I didn't need. excellent. I felt at ease and I never felt that I was being force to buy what I didn't need. More