AutoNation Honda Clearwater

I came in for lube, oil change and filter. Craig took me to my car and showed me a potential problem. Engine mount needs to be replaced. Will setup an appointment as soon as possible. You do Craig took me to my car and showed me a potential problem. Engine mount needs to be replaced. Will setup an appointment as soon as possible. You don't know if no one tells you. Thanks Craig. More

Everyone did a great job taking care of me from Sales to Finance and Management top notch, timeline was on point Finance and Management top notch, timeline was on point More

Alyssa was good, one thing I’m disappointed not washing my car after spending so much money there my car after spending so much money there More

Great service and customer support in Clearwater. Craig was very helpful and pleasant. It was a pleasure staying at the customer lounge and waiting for the service to be finished. Craig was very helpful and pleasant. It was a pleasure staying at the customer lounge and waiting for the service to be finished. More

I called Dan K. about the car I wanted to look at. I traveled 100 miles to test drive and bought that day. Everyone from Dan to finishing the paperwork went smoothly about the car I wanted to look at. I traveled 100 miles to test drive and bought that day. Everyone from Dan to finishing the paperwork went smoothly. More

friendly and professional. Convenient waiting room. fast responding to your needs, wether on the phone or on sight. Convenient waiting room. fast responding to your needs, wether on the phone or on sight. More

My tire warning light was on and I thought that I just needed air in my tire (has happened before with temperature/season change). I pulled into the service area and didn't think they were open. I could needed air in my tire (has happened before with temperature/season change). I pulled into the service area and didn't think they were open. I couldn't find anyone around. All booths were empty and there were no cars at all in the area that you pull up to for service. I went into the service dept. and asked a very friendly young lady (Alyssa) if they were open. She came out of her office to help me find someone. Just as she did, a man showed up to his booth. He was the only person in any booth. The conversation was: Me: "I just need air in my tire" Booth Employee: "Do you have an appointment?" Me: Seriously? I need an appointment to put air in my tire? Booth Employee: Yes, because other people are here with appointments. Me: Just for air? your kidding me? I need an appointment? Your other Honda locations have never done this just for air. Booth Employee: Yes, I don't know if they can squeeze you in. I walked away and went into the service dept. I sat down (in 1 of the 25 chairs that only had 3 other people in them). Knowing I was annoyed, I believe Alyssa let her manager know because Mark came out to greet me and took me into his office to find out about my situation. Long story short, my normal yearly weather change was not the reason for needing air. Apparently my tires were very old with dry rot. Mark was extremally accommodating. I really thought now that I had to make an appointment and come back. But, he took care of everything right then. Yes, I did have a wait that was expected considering but Alyssa and Mark went above and beyond with excellent customer service. Mark with my needs and Alyssa with consistently checking in with me to let me know where they were at with my car. The only negative that I have is to perhaps train the booth employee. I'm assuming he was new? More

It was very pleasant working with Hannah. She was attentive, personable, and knowledgeable. The process of selling my car with AutoNation was surprisingly easy. I will recommend this to frien She was attentive, personable, and knowledgeable. The process of selling my car with AutoNation was surprisingly easy. I will recommend this to friends and family. More

Your transparency is like none other. I left behind an amazing relationship with Carmack Honda in Danville, Illinois. So it means so much to me that we have a great relationship here. I I left behind an amazing relationship with Carmack Honda in Danville, Illinois. So it means so much to me that we have a great relationship here. I really didn't expect it in the Big City. But Honda Auto Nation Rocks. Craig is amazing in his communication and representing Honda. We trust you!!!!!! More

Didn’t respect the price on the website and sold car to a higher price than what was originally posted. higher price than what was originally posted. More