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AutoNation Honda Chandler - Service Center
Chandler, AZ
3,060 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,060 Reviews of AutoNation Honda Chandler - Service Center
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December 01, 2023
We have bought 2 vehicles from this dealership and have all our service and repair work done here too and the service has always been quick and efficient. Every team member we have dealt with is also very all our service and repair work done here too and the service has always been quick and efficient. Every team member we have dealt with is also very knowledgeable and explains every detail to you. I would highly recommend them if you are looking for a dealership that you can depend on and trust. More
by kechamb
Employees Worked With
Jim
November 30, 2023
Outstanding service. Checked in for my appointment right on time. An hour later, I was on my way. My service advisor was Brandon Baldenegro and he was excellent. Very pro Checked in for my appointment right on time. An hour later, I was on my way. My service advisor was Brandon Baldenegro and he was excellent. Very professional. When my car was ready, he went over everything that was done and answered all my questions. More
by rickdrown
Employees Worked With
Brandon Baldenegro
November 30, 2023
Honda Nation of Chandler has been and currently is the location where i get my honda vehicles. I am on my 2nd Ridgeline and will probably be my last because the vehicles last a long time. Brandon was gr location where i get my honda vehicles. I am on my 2nd Ridgeline and will probably be my last because the vehicles last a long time. Brandon was great. Service was good. More
by mrust
Employees Worked With
Brandaon
November 30, 2023
I bought this car new from Auto Nation Chandler and have serviced it there every time. I bought my son a new Honda at Auto Nation Tucson and loved the way I was treated a few years earlier so I went back to serviced it there every time. I bought my son a new Honda at Auto Nation Tucson and loved the way I was treated a few years earlier so I went back to Auto Nation for this car (Chandler this time). My battery died (after 3 years) and since it's a Hybrid I wasn't sure if it was just the Car battery, so I had it towed to the dealer. Let me also say that I live in the Casa Grande area and this dealer is a long way to take the car for an oil change or any service, but I did. I received coupons for service from them and have used the 25% off your next service (Parts, Service, Accessories) coupon before. The service rep. told me I just needed to replace the car battery but that my milage indicated that I needed a 4 wheel alignment and the injectors cleaned. He told me I could only used the coupon for one part of the service, Battery, alignment or injectors. I told him it reads 25% off your next service and that the last time I used a 25% off coupon I was give 25% off the entire service they recommended. He said they were told not to do this any more. When I reminded him the coupon said your next service and that he was the one that told me what service the vehicle needed he still refused to do anything like have the service manager talk to me etc. When Auto nation sent me a questionnaire about my service I rated them POOR. The rep. called me and we went over it again, still no reason for changing the coupon from "Your next service" to "One part of your next service". He said his manager would be contacting me. I told him I had called the manager, left a message but had not been contacted. He then offered to either give me a discount on my next service or refund more of my last service. I told him it was the principal and the way I was treated after purchasing a $40,000 Honda and having all service done there, not the money now. I have still never been contacted by the service manager or anyone from Auto Nation Management. We purchased our first new CR-V in 2018, my wife loved it so we purchased the Hybrid Model 3 years later and are planning to trade that one in for a new one next year. I will not however be using Auto Nation. More
by klbestjr
Employees Worked With
Jim
November 29, 2023
I always get great service for my 2017 Honda CR-V at this dealership. Drop off and pick up is generally quick and easy. My service advisor Jordan Palazetti is knowledgeable and highly customer-service-orient dealership. Drop off and pick up is generally quick and easy. My service advisor Jordan Palazetti is knowledgeable and highly customer-service-oriented. When my car needed a control arm replaced that they inadvertently ordered the wrong part for, he set me up with a brand-new Accord loaner car. When I returned to the dealership to pick up my repaired vehicle, my car had been washed and vacuumed! With service like that, I'll be a loyal customer! More
by ddkullman
Employees Worked With
Jordan Palazetti, Mike
November 29, 2023
Brandon was exceptional! !! He made my experience worth it. I was initially frustrated due to a service mix-up but he took the time to ensure I got everything I needed and mor !! He made my experience worth it. I was initially frustrated due to a service mix-up but he took the time to ensure I got everything I needed and more. More
by Ade
Employees Worked With
Brandon
November 29, 2023
First time their was very pleased with the results very helpful with our problem and kept us informed.very happy with Honda and the car . I must say superstition springs Honda could not help up . helpful with our problem and kept us informed.very happy with Honda and the car . I must say superstition springs Honda could not help up . More
by John martelli
Employees Worked With
Scott Fort
