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AutoNation Honda Chandler - Service Center

Chandler, AZ

4.8
3,060 Reviews

3,060 Reviews of AutoNation Honda Chandler - Service Center

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November 06, 2023

Couldn't be more pleased with all aspects of my service on 11/4/23 More

by tthepaulmanator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Culbertson
Nov 10, 2023 -

AutoNation Honda Chandler responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

November 05, 2023

Service department damaged floor mats, seat, and did not reassemble vehicle fully. Texted advisor with no response More

by kadie1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Nov 07, 2023 -

AutoNation Honda Chandler responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (480) 505-5186 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 04, 2023

Great service with my Service Advisor and Steve always addresses any issues if there’s a problem. More

by Victoria Yazzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Nov 07, 2023 -

AutoNation Honda Chandler responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2023

It was a job well done, performed in a timely manner. Morgan did well, keep it up. More

by cedrickwoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Coombes
Nov 07, 2023 -

AutoNation Honda Chandler responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Great friendly staff who helped with my vehicle maintenance! I waited 45 more minutes than I was told but the waiting room was helpful. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 05, 2023 -

AutoNation Honda Chandler responded

Hi Jen, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (480) 505-5186 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 02, 2023

Good service and fast. One complaint would be that the service representative kept calling me "Boss", which I found to be very placating and fake and uncomfortable. A sim More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
Nov 04, 2023 -

AutoNation Honda Chandler responded

Hello Brad, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 505-5186 -- we hope to hear from you soon.

November 01, 2023

Morgan was most helpful in taking care of or needs. She called us during the service to keep us in the loop. Great service More

by mwagreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Nov 03, 2023 -

AutoNation Honda Chandler responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

Oil change was successful. Customer service with advisor was awkward and felt borderline rude. Not sure if this is how all customers are spoken to or just me specifically. Will More

by Edy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Nov 03, 2023 -

AutoNation Honda Chandler responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Chandler. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 505-5186. We hope to hear from you.

November 01, 2023

The service agent told me everything that would be done and the expected cost as well as the time it would take. He was right on with his estimates. More

by rich6431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathen
Nov 03, 2023 -

AutoNation Honda Chandler responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

Service dept was great. They were quick and efficient and communication was great. Thank you! David is great More

by jim_miller100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 02, 2023 -

AutoNation Honda Chandler responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 02, 2023 -

jim_miller100 responded

You are the best I will be back. This is my third Honda you are taking care of for me. Thanks, Jim.

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