AutoNation Honda Chandler - Service Center
Chandler, AZ
3,060 Reviews of AutoNation Honda Chandler - Service Center
Good service and fast. One complaint would be that the service representative kept calling me "Boss", which I found to be very placating and fake and uncomfortable. A sim One complaint would be that the service representative kept calling me "Boss", which I found to be very placating and fake and uncomfortable. A simple "Sir" is professional, "Boss" is not. Another complaint would be that they said I can pick up my car at a glass encased room and pointed to it. When I went to pick it up, I read the big letters on the door: "Employees only". Fail. Yes it was the correct place for me to go, but they seriously need to remove that old message from the door. More
Oil change was successful. Customer service with advisor was awkward and felt borderline rude. Not sure if this is how all customers are spoken to or just me specifically. Will Customer service with advisor was awkward and felt borderline rude. Not sure if this is how all customers are spoken to or just me specifically. Will come get serviced again but will actively avoid Shannon as my advisor. More
The service agent told me everything that would be done and the expected cost as well as the time it would take. He was right on with his estimates. and the expected cost as well as the time it would take. He was right on with his estimates. More