AutoNation Honda Chandler - Service Center

Friendly, courteous, the work was done in a timely manner. Everything was upfront. I will go back again ! manner. Everything was upfront. I will go back again ! More

Greetings, I have been a loyal customer of Autonation Honda on South Gilbert Road for all my service needs. Recently, I brought in my car due to an issue with the AC unit making a noise that wasn't immed Honda on South Gilbert Road for all my service needs. Recently, I brought in my car due to an issue with the AC unit making a noise that wasn't immediately noticeable. Morgan Coombes was my service advisor this time, and I was impressed by her depth of technical knowledge and thoroughness in diagnosing the problem. She wisely suggested waiting until the noise was clearer to avoid a costly $600 diagnosis.Throughout the process, Morgan maintained a cheerful and professional demeanor, providing me with regular updates on the repair progress. However, when I felt the need to escalate the issue, I approached Steve, the Director for Services. As always, Steve attentively listened to my concerns and promptly intervened by instructing Morgan to thoroughly investigate the AC issue, explore warranty coverage options, and even arranged for a loaner car for me.Thanks to their combined efforts, the problem was swiftly identified – a cracked shaft in the freon section – and replaced on the same day under Honda factory coverage. I want to express my heartfelt gratitude to Steve for his exemplary problem-solving skills and dedication to customer satisfaction. His leadership ensures that Autonation Honda delivers exceptional service experiences.Moreover, I commend Morgan for her professionalism, technical expertise, and positive attitude throughout the process. It is individuals like Steve and Morgan who exemplify the standard of excellence at Autonation Honda, and it's because of them that I continue to entrust my vehicle's servicing needs to your dealership. Thank you once again for the outstanding service. More

Thomas was the best! So fast! No surprises! Exceptional customer service! I hope I get Thomas as my advisor next time I am in! So fast! No surprises! Exceptional customer service! I hope I get Thomas as my advisor next time I am in! More

Service was timely, my advisor was very thorough as he went through the findings. He was courteous, respectful and very professional. He is truly a fine representative for Chandler AutoNation Honda! went through the findings. He was courteous, respectful and very professional. He is truly a fine representative for Chandler AutoNation Honda! More

Courteous and quick. Will return again when needed without any concerns. I was early and they got started right away. Will return again when needed without any concerns. I was early and they got started right away. More

David the service manager exceeded my expectations. Service was timely and professional. Appreciated his review of all components of my Honda. Service was timely and professional. Appreciated his review of all components of my Honda. More

Very detailed on all services. Car runs wonderfully. All issues were addressed and taken care of. Love Auto Nation Honda. Car runs wonderfully. All issues were addressed and taken care of. Love Auto Nation Honda. More

Friendly, helpful and the service was faster than expected. Service was appropriate and cost effective expected. Service was appropriate and cost effective More

It’s was my first time at your dealership for service ( I’m a snowbirder from New York Morgan ( the service technician) was great and kept me informed and worked fast I was in and out of the service depa I’m a snowbirder from New York Morgan ( the service technician) was great and kept me informed and worked fast I was in and out of the service department fast. If the rest of your staff is as efficient you have a great crew working there More

My representative was pleasant, informative and explained what was needed and why for service to my Honda CRV. The waiting area was clean and comfortable. The service was completed in the time frame I was gi what was needed and why for service to my Honda CRV. The waiting area was clean and comfortable. The service was completed in the time frame I was given. Very easy in/out. I would return to this dealership again. More