AutoNation Honda Chandler - Service Center

SanTan Honda is more customer focused than other dealers that I have worked with. They work towards a fair outcome. From a service perspective, I only had one minor issue. The work I had done required a that I have worked with. They work towards a fair outcome. From a service perspective, I only had one minor issue. The work I had done required a programming change to the security feature that will not let the car start if the programming code in the key doesn't match the car's computer. After finding out the hard way that my second set of keys didn't work, I contacted the dealership and they resolved it promptly and at no cost. I only wish they would have asked if I had a second set of keys to reprogram! Overall, I would recommend them. I purchased a used vehicle here, and they were more than competitive on the amount they offered for my trade. I worked with two sales people -- both were upfront and didn't waste my time. They told me what the dealer could do and let me make the decision. More

My service advisor was very friendly and so was the courtesy shuttle driver. Even the rest of the employees I came in contact with were nice and willing to offer help without me having to ask for it. courtesy shuttle driver. Even the rest of the employees I came in contact with were nice and willing to offer help without me having to ask for it. The service done to my car was done well and fixed my problem. The timing in which it was done was acceptable to me. More

As per usual Jorge was so helpful and up front. I always know what the cost should be and he is right on top of any changes. We always know what is coming up based on his recommendation. To qoute my husba know what the cost should be and he is right on top of any changes. We always know what is coming up based on his recommendation. To qoute my husband" when Jorge changes dealerships so do we!!" He is your best assest for customer loyalty and satisfation. He makes it all much less painful. Thanks Jorge!!!! More

Honestly, I'm not the typical person who goes to dealerships. We've generally bought cars off Craigslist. We recently have been taking the cars in just for oil changes with a decision to do the he dealerships. We've generally bought cars off Craigslist. We recently have been taking the cars in just for oil changes with a decision to do the heavy work myself or a local shop. However, I've changed my mind. Jorge brought me under the car and explained what was wrong. He gave me good options and explained what he was doing. They were interested in my problems and worked with Honda to get as much covered as possible by the warranty (which ended up being the whole damn thing). I had almost bought the part and done it myself, but decided to just give it to them - boy I'm glad I did. There attention to detail is exactly what will save us money in the long run. As cheap as I am (just ask my wife), going to these guys is an investment in the car for a much longer life. Go to San Tan and ask for Jorge - you won't be disappointed. More

Dealership is very clean, no overly pushy salespeople bugging you. Greeter was courteous, offered water, and service person was knowledgeable and helpful. I felt like I was at more of a luxury car deal bugging you. Greeter was courteous, offered water, and service person was knowledgeable and helpful. I felt like I was at more of a luxury car dealership. They have a great closed in kids room too. More

I appreciate Jorge's friendliness and honesty. There was no pressure to do something or buy something for my van. However, I am grateful for knowing what is coming down the line as well as the approximate c no pressure to do something or buy something for my van. However, I am grateful for knowing what is coming down the line as well as the approximate cost. This gives me time to save up for this expense. My husband and I have had Hondas for a long time. And, it is the quality of our vehicles and service we receive that keep us coming back. Also, keeping up with the maintenance on our cars is easier to endure knowing that I will be dealing with this dealership and our service rep, Jorge. More

I have been going to SanTan Honda since it opened a few years back, prior to that, it was called Honda Cars of Mesa which I have utilized since 2005. Granted, the new showroom and lounge are fabulous but years back, prior to that, it was called Honda Cars of Mesa which I have utilized since 2005. Granted, the new showroom and lounge are fabulous but when San Tan moved from Mesa to Gilbert they were sure to bring with them the best customer service and Honda expertise bar none. When I visit the service center, I schedule it first thing in the morning. I sit in the lounge, providing this is an oil change and not maintenance which takes half of the day, have a cup of coffee and a donut and either go online or watch t.v. San Tan has always been the basis for setting the mood for the rest of my day being spectacular. More

I came in needing a new tire as a nail had gone into one of mine. My tires are filled with nitrogen. They did not have a replacement tire at the dealership when I came in on Wed. night, about 1/2 hour b of mine. My tires are filled with nitrogen. They did not have a replacement tire at the dealership when I came in on Wed. night, about 1/2 hour before they closed. Jorge ordered one for me and called me on Thurs. when it came in. He had taken my bad tire and said he would have the new tire all ready to go when I got there . Since I had a very busy day and not much time on Thurs. he put the tire on himself as everyone else was busy. I probably only spent 15 minutes at the dealership. Jorge went above and beyond his duty and I am very grateful for the service he gave me. More

The customer service and job performance was excellent with friendly and exceptional job knowledge. The personnel have provided excellent help and individual service thru-out the entire time I spent at th with friendly and exceptional job knowledge. The personnel have provided excellent help and individual service thru-out the entire time I spent at the facility. I would completely recommend Suntan Honda to any person looking to purchase or service their vehicle. More

Steve Cyman and Jorge Bejarano have been extremely helpful and friendly to me. They always take time to answer my questions and give very helpful advice. They also keep you informed about the status helpful and friendly to me. They always take time to answer my questions and give very helpful advice. They also keep you informed about the status of your vehicle I can just recommend this dealership. They have also an indoor playroom that is a lifesaver if you bring your kids. This dealership provides fantastic customer service, it is well worth the drive. More