AutoNation Honda Chandler - Service Center

Service deportment is very clean, have strong wifi. I love to have Brian as my service advisor I love to have Brian as my service advisor More

Very friendly and knowledgeable staff. I appreciate how efficient and friendly Jared the service rep was. I appreciate how efficient and friendly Jared the service rep was. More

The experience was horrible. The day of the visit the communication was non existent, I had to go track down the service tech multiple times to get an update. Everything just kep The day of the visit the communication was non existent, I had to go track down the service tech multiple times to get an update. Everything just kept getting delayed. In the end they gave me the car back almost 5 hours later. As I was driving I got a check engine light flash on and off. When I got home the smell from the engine was bad. The next day when I went to drive it, all the check engine things came on. Telling me not to drive, yet when I called the tech wanted me to drive it to them. I refused and in the end the sent someone to get it. They had the car for the next day and a half repairing the mistakes of the initial service More

Service department was clean and organized. Mike was communicative, explained everything, and trustworthy. I liked the links to pictures and suggestions. Mike was communicative, explained everything, and trustworthy. I liked the links to pictures and suggestions. More

I found it to be clean and pleasant. Casey,my service writer was very knowledgeable Casey,my service writer was very knowledgeable More

I was very please with Reggie, he was so helpful. I will come back for future services. I will come back for future services. More

Honda Chandler is an excellent dealership. I feel like they are trustworthy and loyal. I have purchased 3 vehicles from them throughout the years and get the best deals without price gouging a I feel like they are trustworthy and loyal. I have purchased 3 vehicles from them throughout the years and get the best deals without price gouging and tricks. Their service department is excellent as well. Thomas, my service advisor, takes good care of my vehicle so I have no worries and feel safe. More

AutoNation Chandler did an excellent job on the recall work to my 2018 Honda CRV. Scott kept me informed by text and the job was completed sooner than I expected. work to my 2018 Honda CRV. Scott kept me informed by text and the job was completed sooner than I expected. More

I enjoy getting my vehicle serviced, no issues or delays experienced. I would recommend their team for your service needs. experienced. I would recommend their team for your service needs. More

I continue bringing my car here because it’s where I purchased it, but the service experience has been consistently frustrating. Every time I bring it in, I struggle to get in touch with a service advis purchased it, but the service experience has been consistently frustrating. Every time I bring it in, I struggle to get in touch with a service advisor. I’m told someone will call me back, but I never receive a follow-up. To add to that, I’m asked to complete a survey after my visit yet I'm also told to skip it unless I plan to leave a perfect 5-star review, because anything less negatively affects the staff. That completely defeats the purpose of honest feedback. If surveys are only useful when they reflect perfection, how can customers voice real concerns or help the business improve? More