AutoNation Honda Chandler - Service Center

Joe Kriezk was very detailed on what was needed for my car and researched to find the specific answers I had regarding the extended warranty. I worked with him before; very consistently I received a supe car and researched to find the specific answers I had regarding the extended warranty. I worked with him before; very consistently I received a superb service. More

Our service adviser was Lucas and he was super friendly, funny and helpful. In the past I wasn't too impressed with the service I received but Lucas made this visit enjoyable funny and helpful. In the past I wasn't too impressed with the service I received but Lucas made this visit enjoyable More

I trust this dealership, and that has alot to do with my service advisor Lucas. He was knowledgeable, personable, funny and caring. He was there to make my experience the best. service advisor Lucas. He was knowledgeable, personable, funny and caring. He was there to make my experience the best. More

Always ready to help. Great work when needed. The personel is friendly & knows their job. I even run into the person that sold me this car. I told him I will be back for a new lease in 11 months. personel is friendly & knows their job. I even run into the person that sold me this car. I told him I will be back for a new lease in 11 months. More

Thank You to Joe Kriezk for your outstanding customer service. I have used your Dealership since I purchased my Honda in 2012. Have always had outstanding service from your Dealership. service. I have used your Dealership since I purchased my Honda in 2012. Have always had outstanding service from your Dealership. More

Service agent listened and took care of my vehicle. Everything was on time and got a complimentary car wash. Was able to use the coupon from Honda. Best service ever. Everything was on time and got a complimentary car wash. Was able to use the coupon from Honda. Best service ever. More

The cost of a simple oil change is ridiculous, I've been going here for years and had no idea that it was so pricey, it was disappointing. I wont ever go back! going here for years and had no idea that it was so pricey, it was disappointing. I wont ever go back! More

Thank you Toby Archuleta for the great service. You more than met my expectations and helped me obtain a refund on a $170 tire replacement that was covered by my warranty while I was out of town. than met my expectations and helped me obtain a refund on a $170 tire replacement that was covered by my warranty while I was out of town. More

My wife had a horrible service experience at AUTO NATION HONDA!! One might say the actions by the "service advisor " were close to misogynistic. She brought in her car with only 6791 miles told him she n HONDA!! One might say the actions by the "service advisor " were close to misogynistic. She brought in her car with only 6791 miles told him she needed Lube, Oil, Filter, Inspection, and tire rotation per the " Maintenance Minder" on the Honda. Did you catch that? The computer in the car directs the service people what service should be performed. My wife was told all those services would be performed including the tire rotation. She spent an hour at the dealership with an appointment. When the "Service Advisor" had her sign out the paper work he covered and held his and on the paperwork that showed rotation had not been done. WTH? You always rotate when you do an oil change right? So I called the service department 2 days later when I discovered this, the service advisor I spoke with concurred with me tires should be rotated. My wife called the original guy back and he said they did not need rotating cause the front had more tread than the rear. xxx? The paperwork says they are equal 8/32 and how is it possible that an Real Time AWD car with almost 7000 miles has more tread on the front tires than the rear, When the front tires propel the car for the most part. I say xx!! He saw a woman and took advantage of her. So now even though I have purchased the "HondaCare" maintenance plan for my wife I have to do the rotation in my driveway or spend more time at the dealer having the job done right as the Freakin Computer in the car directed them to do! Guess who didn't give "EXCELLENT SERVICE" ? Guess who didn't "MEET OUR EXPECTATIONS" ? Guess Who will get a FAIL on their personal report card? Joe Krizek that is who! This is from Bridgestone the manufacturer of the tire. Even if your car is properly aligned, tires still need to be rotated for optimal wear performance. Rotation counteracts the uneven wear characteristics of each wheel position on the vehicle. How often should you do it? To maximize tire tread life, follow the recommended rotation schedule in your vehicle owner’s manual. If there is not a recommendation from the vehicle manufacturer, then rotate your tires every 5,000 to 7,000 miles by taking your car to a trusted tire dealer or automotive service center. This is from page 597 of her owners manual -Tire Rotation Rotating tires according to the maintenance messages on the driver information interface helps to distribute wear more evenly and increase tire life. So Let's review... 1.) Common sense says rotate the tires every oil change 2.) The tire manufacturer say rotate the tires every oil change or 5000- 7000 mile 3.) The Honda Manual says do it according to maintenance minder in car 4.) The maintenance Minder said "Tire rotation" 5.) Another service advisor at same dealer said rotate tires every 6-7,000 miles But Joe said No FAIL! More

Awful. I come here as it’s the closest to me and I have a warranty. I do all my service here. I dread every appointment. Today I have a 7:00 am appointment for service. I got here about 10 to 7:00. It’s 7:38 warranty. I do all my service here. I dread every appointment. Today I have a 7:00 am appointment for service. I got here about 10 to 7:00. It’s 7:38 and I’m still sitting in my car waiting on an advisor. You make an appointment - it’s not good. You show up at the express service without an appointment- it’s not good. I don’t know what’s wrong with these people... I assume they’re not good to their employees cause everyone leaves... More