AutoNation Honda Chandler - Service Center

I recently took my car in to SanTan Honda for an oil change and tire rotation. The service I have received there in the past has been great but this particular instance was even more so. My Service Ad change and tire rotation. The service I have received there in the past has been great but this particular instance was even more so. My Service Advisor Mike Culbertson was very patient and thorough when going over my questions and concerns. He made valuable recommendations for future services and provided both timelines they should be performed in and a detailed estimate for exactly what I requested. I learned a few things about my car and now feel much more knowledgable in regards to making service and maintenance choices. Both my oil change and tire rotation were completed quickly and I left the service department in a very timely manner. I will definitely continue to have my regular service and maintenance performed here. More

My car suddenly stopped working, while I was driving it, on the freeway (going 75 mph). After getting to the shoulder and getting the car restarted, I immediately drove to the dealership. Mike Culbertson is on the freeway (going 75 mph). After getting to the shoulder and getting the car restarted, I immediately drove to the dealership. Mike Culbertson is my service advisor. He met with me, clearly without an appointment, and was quite reassuring that they would be thorough in their review and assessment of what could have happened. He also was able to provide a "loaner" rental so that my day would not be completely impacted. Mike stayed in touch with me throughout the day to ensure that I knew what was happening. I do not live or work close to the dealership, but it's this type and level of service is why I make the drive to the dealership. More

Darien and Jered are so great to work with when I bring my car in for service! They are quick, communicate well and they show that they care! They both have made my experiences so memorable, that is why my car in for service! They are quick, communicate well and they show that they care! They both have made my experiences so memorable, that is why I drive almost 30 miles round trip to bring my car there!! Thank you for making me feel so special! :) More

I always have my car serviced at SanTan Honda even if I I always have my car serviced at SanTan Honda even if I have to drive an extra 10 miles. This morning I was pressed for time. I just drop I always have my car serviced at SanTan Honda even if I have to drive an extra 10 miles. This morning I was pressed for time. I just dropped my puppy at the groomer at 9am for a 2 1/2 hr appt. I got to the Honda SanTan @ 10 am for their express service with no appt. I got out there a little after 11am & I was told by Steve that there will be a longer wait. I got my car serviced & wash & do a quick stop @ the farmer's market & get gas & be on time to pick up my pup at the groomer. You guys at SanTan Honda are awesome. Another job well done.I will surely recommend you to family & friends. More

The employee really let us know what they were doing to the car. He also assured us that the service will be affordable which is always good in an economy like this. The waiting area was very nice. They ha the car. He also assured us that the service will be affordable which is always good in an economy like this. The waiting area was very nice. They had lots of complimentary foods and drinks. We were entertained by the magazines they had and the flat screen TV. More

I have been very happy with San Tan Honda. Everyone I have dealt with has been very helpful and polite. I worked with Tom Carroll on my last visit and he was easy to work with and I felt comfortable talk have dealt with has been very helpful and polite. I worked with Tom Carroll on my last visit and he was easy to work with and I felt comfortable talking with him. The waiting area is always clean and the tv area versus the lounge area is nice. If you don't want to watch tv, you don't have to! I will definitely be returning to San Tan Honda as I have since I bought my 2007 Honda Civic at Honda Cars of Mesa! More

I took my 04 Honda Acccord in for service and Josh Tucker was my service technician. It was late on a Saturday and I was not expecting to have it completed until the following week. I was having transmissi was my service technician. It was late on a Saturday and I was not expecting to have it completed until the following week. I was having transmission issues and Josh recommended the service to trouble shoot it and to ensure it was nothing major. Unfortunately after the fluid was flushed the tranny kept having issues and it needed to be rebuilt. Josh worked with me to obtain the lowest estimate possible by taking time to work with his parts and service manager to reduce the costs as much as possible. Josh promised a deadline for the car to be completed and continually kept in touch with me to provide updates. After I paid the large invoice, Josh kept working with the warranty administrators and he was able to identify a large part of the work that could be covered under a warranty bulletin. His customer service was always evident and Josh went out of his way to make sure he had a satisfied customer. Thanks to Josh Tucker and thanks to San Tan Honda, my 04 Accord is again running like new. I will for sure keep San Tan Honda in mind when I decide to upgrade my 06 Odyssey. This experience has further convinced myself and my wife to consider staying within the Honda family for our next vehicle purchase. Regards, Martin Aguirre 480-980-4363 More

Nice to do business with a courteous and thorough service representative. You have a comfortable lounge with nice refreshments. The service and repairs were timely as promised. Mike Culbertson also brought t representative. You have a comfortable lounge with nice refreshments. The service and repairs were timely as promised. Mike Culbertson also brought to my attention, for the first time, the car wash option for interior cleaning at a minimal cost. Nice! Thanks! More

I have purchased three of my new Honda vehicles from this dealership because they do not play games, employ gimmicks, or waste my time. In every case they give me the best price after my trade in. I have pur dealership because they do not play games, employ gimmicks, or waste my time. In every case they give me the best price after my trade in. I have purchased Honda vehicles at two other dealerships prior to my dealings with SanTan where this was not the case. Regarding service, I am always treated as a valued customer, never have to wait for a service advisor due to the way they have the service area set, and they have the BEST waiting rooms of any dealership I have been in. They wash my car for free with any service, no matter how small and have a "pit stop" lane where they check the tires, fluids and battery anytime I want. More

They have always been professional, informative, and honest. I get all my maintenance done there because they use OEM parts. In the past, I have gotten my breaks done at other places to realize that i honest. I get all my maintenance done there because they use OEM parts. In the past, I have gotten my breaks done at other places to realize that issues arise in the rotors due to using hard aftermarket break pads. This is why I only go to San Tan Honda! More