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AutoNation Honda Chandler - Service Center

Chandler, AZ

4.8
2,831 Reviews

2,831 Reviews of AutoNation Honda Chandler - Service Center

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September 11, 2021

Very disappointed second time vehicle was in gps was removed and disposed, no caps were replaced , socket was left on top of engine. Vehicle went in for 7 days failed to indicate miles driven same milea More

by mirnac1965Mirna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Culbertson
Sep 15, 2021 -

AutoNation Honda Chandler responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (480) 505-5186. We'd appreciate the chance to make your experience a positive one.

September 10, 2021

I brought my car in for a oil and fluid change they were very fast checking me in. I wait in the waiting room which was very pleasant, had computers, guest Wi-Fi, a vending machine area. Very pleasant as yo More

by millerjoy829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike xxxx in service location room 1
Sep 13, 2021 -

AutoNation Honda Chandler responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Chandler! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 10, 2021

Michael was super easy to deal with and helpful , he called me and give update about what's going on . Great service and would recommend it!. More

by edelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bradley
Sep 15, 2021 -

AutoNation Honda Chandler responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Chandler and we hope to be of service again in the future.

September 09, 2021

Service writer Nico did an excellent job.I don’t know what was wrong with the original service writer assigned to me, she never left her office to greet me or explain why Nico was assigned to me. More

by Grandvoyager5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Smith
Sep 13, 2021 -

AutoNation Honda Chandler responded

Thank you for taking the time to share your feedback with us. We are glad to hear Nico was so helpful. If you ever need help, just give us a call. Happy motoring!

September 08, 2021

Rebekah was very attentive. She provided excellent customer service, and reflects positively on AutoNation Honda Chandler. While I certainly hope my Pilot doesn't need service in the future, if it doe More

by Phil
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rebekah Moyza
Sep 09, 2021 -

AutoNation Honda Chandler responded

Phil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 07, 2021

Easy to make an appointment. I’ve been scheduling my maintenance with Michael Craig and he’s been great to work with. Will continue coming here. More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Craig
Sep 09, 2021 -

AutoNation Honda Chandler responded

Hi Adrian, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. Thank you again for leaving us this response!

September 06, 2021

We had to take our 6 month old Pilot in for service because the ac went out. They had the car 2 days and still not fixed. They have to order a part. Very unhappy that in only six months the ac broke More

by sedminster53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 09, 2021 -

AutoNation Honda Chandler responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

Sep 09, 2021 -

sedminster53 responded

You can fix my ac or take the car back! Very disappointed with this Honda! I have owned a lot of hondas and never had a problem! Not fun driving in the summer in phoenix area with no ac! Please do something!

September 05, 2021

Joey did a great job facilitating the repainting of my car due to a warranty issue. The team did a fantastic job and my car looks like new. They even provided a loaner vehicle while my car was in their sh More

by CarKrayz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Sep 06, 2021 -

AutoNation Honda Chandler responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

September 03, 2021

Service department is professional and courteous. Excellent work I can count on and trust. Would highly recommend having a car serviced and or repaired here More

by fortman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fort
Sep 06, 2021 -

AutoNation Honda Chandler responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

September 03, 2021

I believed I was lied to if not cheated by my service advisor. I was told the service manager would call and he hasn’t More

by Kevin
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jason and the manager steve K
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