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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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August 01, 2023

Poor coffee option’s with only one of the two machines working and no milk products More

by greek320driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 06, 2023 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

July 28, 2023

I have used this dealership for at least 3 vehicles now and I love how great the customer service is, the quality of the vehicles, and the professionalism of the service department! I will continue to go t More

by sherinelautrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Cohen
Jul 31, 2023 -

AutoNation Honda 385 responded

Hello Sherinelautrup, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2023

Very thorough, giving added information as to what I need to do to keep Honda in tiptop condition More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 28, 2023 -

AutoNation Honda 385 responded

Hi Sandra, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 24, 2023

All good, the work was completed as requested. Thanks for the car wash. Job well done. More

by cbernil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Jul 28, 2023 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

I went to dealership for an oil change and tire rotation . I assume they changed my oil but they didn’t place a next oil change due date or mileage on the window decals. I also inquired about my low tire p More

by shekacanaye3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 27, 2023 -

AutoNation Honda 385 responded

Hi, we are deeply disappointed by your experience at AutoNation Honda 385. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1308 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 22, 2023

Chase did a great job. Doug helped check us out. Had tire issue and had to deal with protection plan we bought. Chase Cass walked us thru and very patience and helped a lot More

by Bbomar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase and Doug
Jul 22, 2023 -

Bbomar responded

Ok

Jul 26, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Barry was great; polite, helpful, and very efficient. He did everything he said he was going to do. More

by Summer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Jul 26, 2023 -

AutoNation Honda 385 responded

Hi Summer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Doug Arnold was ABSOLUTELY awesome! He made my the recall on my Honda Passport flawless. At my request, he scheduled someone to come out and look at a dent on my drivers side, passenge More

by lindalou3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jul 18, 2023 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Chris Higgin is the very best service advisor I have ever had..He is always so polite and patient..He lets me know what additional maintenance needs to be done..I don’t dread taking my car in because I know More

by shirleywholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Higgin
Jul 15, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Honda 385! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

July 11, 2023

This was my first-time visiting AutoNation and required an oil change. Barry was very helpful and professional. More

by ewing427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Jul 15, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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