AutoNation Honda 385 - Service Center
Memphis, TN
684 Reviews of AutoNation Honda 385 - Service Center
Doug Arnold was friendly, helpful, and saw a safety issue with one of my tires I was not aware of - threads were showing on the tire! He answered my questions and kept me informed throughout the process of with one of my tires I was not aware of - threads were showing on the tire! He answered my questions and kept me informed throughout the process of getting my tires replaced. Great job of customer care and focus. More
I think they did a good job on giving me good service. I was told approximate time my car would be ready and they we very close to that time. The cost was a little pricey but I expect that when you go to a was told approximate time my car would be ready and they we very close to that time. The cost was a little pricey but I expect that when you go to a dealer for service. I go to the dealer because I can trust them to do it right or if they make a mistake , and after all who doesn't make some, if you do any thing a one time or the other you will make a mistake. They do not charge you for their mistakes. More
Want your care to be held for 30 hours to do a recall on a fuel pump, want to drop your car off at 7:30 for an oil change only to come back at 5:00 to realize they've done nothing. In both cases no on a fuel pump, want to drop your car off at 7:30 for an oil change only to come back at 5:00 to realize they've done nothing. In both cases no phone calls. If that sounds awesome this is your place. More
Service Advisor was courteous but not clear at times Service Advisor was courteous but not clear at times when explaining the pre-service work-order. The order that I signed did not include the cost of Service Advisor was courteous but not clear at times when explaining the pre-service work-order. The order that I signed did not include the cost of labor. I was informed that the labor cost was included in an email sent to me. More
I had to reschedule my initial appointment, and didn’t realize I selected a further out date. They were able to get me and taken care of quickly and with great customer service. realize I selected a further out date. They were able to get me and taken care of quickly and with great customer service. More
Best service. easily understand the concerns. Chris Higgins is a wonderful service representative! I’ve never had any issues with the service at this dealership. Higgins is a wonderful service representative! I’ve never had any issues with the service at this dealership. More