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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
687 Reviews

687 Reviews of AutoNation Honda 385 - Service Center

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September 22, 2023

Always treats me well and takes excellent care of my car! I know that I’m always going to be treated fairly. I’m glad they are so convenient. More

by Pamela Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Sep 25, 2023 -

AutoNation Honda 385 responded

Hi Pamela, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 21, 2023

Had an appointment took 3 hours for an oil change, tire rotation. Everyone was super helpful. Nice clean waiting area. More

by md3connelly
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 25, 2023 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

This dealership literally made me waste my entire day last Friday. Seems like nobody was concerned about my issue not even the service manager that was there the next following day. More

by Latrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Sep 25, 2023 -

AutoNation Honda 385 responded

Hi Latrina, we are deeply disappointed by your experience at AutoNation Honda 385. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1308 to discuss what we can do to help.

September 21, 2023

From the moment I stepped in to buy my car I was welcomed with respect, kindness and professionalism! The same is with the service department. I won’t go anywhere else🩷 More

by lorielynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ladarius Spencer was who sold me the car. Tyler Bilter helped with my servicing as well as Doug Arnold.
Sep 25, 2023 -

AutoNation Honda 385 responded

Hi Lorielynne, thank you so much for your positive comments about AutoNation Honda 385! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

Mr Doug is always amazing with me and my family. His customer service is always top notch! I drive all the way in from west memphis Arkansas because of Mr Doug. We are also a St Jude family and he t More

by Humorkatt2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Sep 24, 2023 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 19, 2023

Honda has known the wire harness that connects the tailgate mounted backup camera to the 2017-19 HONDA RIDGELINE chassis is prone to breaking from repeated opening and closing of the tailgate for seve More

by olemissphotog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Sep 22, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 18, 2023

Doug was my service advisor and was very helpful. He answered all my questions regarding the recalls on my vehicle, and he guided me through the process. He managed my scheduled service appointmen More

by yorkiemom244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Sep 22, 2023 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

I had an appointment and waited 3 1/2 hours to complete 2 simple issues. The female who was my helper was terrific! More

by kkielley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja
Sep 18, 2023 -

AutoNation Honda 385 responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (901) 209-1308.

September 13, 2023

The visit was professionally handled. Christopher was courteous and was in contact with me frequently by text. I was highly satisfied with the service. More

by deborahharmonhines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 17, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 12, 2023

He was very helpful and courteous. The wait time was shorter than I expected which was convenient. More

by MADAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 16, 2023 -

AutoNation Honda 385 responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. If you have any further questions, please give us a call. We're always happy to help!

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