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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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April 05, 2022

Staff is friendly, caring and great customer service. It’s clean and offers beverages and snacks while you wait. Doug Arnold was very informative and thorough of the needs of my car. He kept me informe More

by dcbubnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara (phone call, great customer service), Doug Arnold (above and beyond!)
Apr 08, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your kind review; we are happy to pass along your comments to Doug Arnold here at AutoNation Honda 385! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2022

Doug Arnold is an awesome advisor. Very knowledgeable. Great service. I always enjoy working with Doug and his staff. Highly recommend. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Apr 08, 2022 -

AutoNation Honda 385 responded

Hello Frank, thank you for your kind review; we are happy to pass along your comments to Doug Arnold here at AutoNation Honda 385! Thanks again for the recommendation, and have an amazing day!

April 04, 2022

I have always had a great experience with service and car buying at this dealership! More

by estokke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold, Rayvon
Apr 08, 2022 -

AutoNation Honda 385 responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 04, 2022

I dropped my car off for an oil change with Jason. He was great and made the pickup and drop off very easy. More

by baykay20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nash
Apr 06, 2022 -

AutoNation Honda 385 responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2022

Mackenna was great to work with. She was very attentive and kept me updated on the status of our service. She was very pleasant and friendly. More

by laura.clausen3325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenna
Apr 05, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 30, 2022

Always courteous and helpful. Oil change and tire rotation took 3 hours which was rather excessive. More

by Ehoff662
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
Apr 03, 2022 -

AutoNation Honda 385 responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2022

Your service department is the best I have ever used, Chris provided a excellent job in explaining what was needed to repair my Honda and an excellent explanation of cost and service. I was please with t More

by aothudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Chris and Mr Chase
Apr 03, 2022 -

AutoNation Honda 385 responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2022

Autonation Honda service staff is very helpful and accommodating. The waiting area has a great spot for kids with beanbag chairs and a TV with kids movies. Chris Higgins has always been a helpful serv More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Apr 03, 2022 -

AutoNation Honda 385 responded

Hello Matt, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2022

They were great. The device was great. The wait was not that long. I appreciate everything they do. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lean
Apr 01, 2022 -

AutoNation Honda 385 responded

Hi Sam, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 29, 2022

Lane was very efficient and kept me well informed regarding work recommended by the mechanic. He was very friendly and welcoming. More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane
Apr 02, 2022 -

AutoNation Honda 385 responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

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