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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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April 27, 2022

Alicia Whiitw knows Honda’s . She soid us our first Honda Accord Touring. Very helpful. She helped us with the setting of our car also. She was very patient More

by Sunnyd5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Apr 29, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 26, 2022

I have been coming to this Honda Dealership for over 25 + years. We have moved with them from Mendenhall to Hacks Cross. They have always taken good care of my chairs. More

by cwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Apr 28, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 25, 2022

I enjoy coming to Honda 385, they make me feel at home. I always have a great experience and thanks for washing my car after service was done. Thanks, More

by jboydandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I would like to thank the man who helped me on 4/15/22.
Apr 28, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 25, 2022

No problem scheduling service. Was taken on time. Advisor explained procedure/ service. Service finished in a reasonable time. No problem checking out. Advisor was courteous. I More

by geralddwallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall my advisor’s name
Apr 28, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 22, 2022

Service performed efficiently and quickly. Employees were helpful and courteous. Definitely recommend this dealership for purchase and service. More

by ramseycasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 25, 2022 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Honda 385 and we hope to be of service again in the future.

April 22, 2022

Excellent service and very fair pricing. Brought both our 2018 and 2010 Hondas in for service. One for scheduled maintenance and the other for ac service. Doug was a great advisor. Estimate More

by ehayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 26, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2022

Excellent customer service. My service advisor Mr. Martin was very knowledgeable and extremely helpful during our first service appointment. Will definitely continue using Auto More

by Lorena Cavnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franchone Martin
Apr 25, 2022 -

AutoNation Honda 385 responded

Hi Lorena, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

I made an appointment online for service to my car, to replace brake pads and to get an oil change. After 3 hours the brake pad issue had not been touched. They did change the oil. I asked to get my car a More

by Memphisgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The service manager and another.
Apr 23, 2022 -

AutoNation Honda 385 responded

Hi, we are deeply disappointed by your experience at AutoNation Honda 385. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1308 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 19, 2022

Very personable representative at the desk. Horrible time communicating prior to that. You can do better on the phones! More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nash Excellent!!
Apr 22, 2022 -

AutoNation Honda 385 responded

Hi Tom, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

April 19, 2022

Great service, Lane was very helpful with the service and some other things that need to get done in the future. More

by mrwright89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane
Apr 22, 2022 -

AutoNation Honda 385 responded

Hi, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

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