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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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May 09, 2022

Did a good job but took a bit more time for the repair than expected More

by pmpeak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McKenna
May 06, 2022

Had an appointment was in and out quickly. Knowledgeable advisor. Thought I may need an air filter was told mine still ok. More

by Bahonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Glover
May 09, 2022 -

AutoNation Honda 385 responded

Hello Bahonda, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

May 06, 2022

When at the dealership McKenna was the associate in the service dept.She was great More

by sueharbin48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
May 09, 2022 -

AutoNation Honda 385 responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

May 05, 2022

The service was very efficient. Oil change, tire rotation and car alignment took just 2 hours. The car was also washed and vacuumed. Wow!!! Everyone was very helpful and kind. Lo More

by Louise Riede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 09, 2022 -

AutoNation Honda 385 responded

Hi Louise, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 02, 2022

Very professional customer service, Representative was pleasant and knowledgeable. Car was clean when picked up. More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Machena
May 02, 2022

My family was travelling in Memphis from O'Fallon, Illinois (5 hours away) for a weekend soccer tournament, and we punctured a tire beyond repair. The service staff at AutoNation Honda 385 fit us int More

by ballance6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug in Service Department
May 06, 2022 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 02, 2022

I have always had a great experience with AutoNation Honda. The sales staff and finance teams are great! And the help I get with service and maintenance is always excellent! I would always recommend thi More

by linda_j_olsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane (sales) and Lane (service)
May 06, 2022 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Honda 385 and we hope to be of service again in the future.

May 02, 2022

In close proximity to my home. From the first time I went there I received friendly and courteous service. Will always get my car serviced there. More

by Corliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
May 06, 2022 -

AutoNation Honda 385 responded

Hi Corliss, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 02, 2022

The service level at this dealership has been steadily declining for years now. In my latest service appointment, I advised the service department of an issue and not only was my issue not addressed, they More

by GoVols17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chase, McKenna
May 06, 2022 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1308 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 29, 2022

Service advisor Christopher Higgins was wonderful. He kept me informed about the service on my car, sent me a video of the oil leak issue and was super helpful. More

by Emily M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
May 02, 2022 -

AutoNation Honda 385 responded

Hi Emily, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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