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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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June 09, 2022

Everyone was quick and friendly with great service. Great price for oil change and tire rotation. More

by msscott3
Recommend Dealer
Yes
Employees Worked With
I forgot
Jun 12, 2022 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 07, 2022

I came in for an oil change and a transmission flush. They got me in and out quickly. Thanks More

by Billmcwatters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane Bryson
Jun 08, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2022

I appreciate that Doug looks out and tracks my maintenance needs of my Ridgeline. I have had very little issues with this vehicle, but it was time for breaks, front and rear and a tune up after More

by hoyoday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jun 09, 2022 -

AutoNation Honda 385 responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

My service manager was the high spot. First, he was the only service manager still in the job. The service department has been historically poor with a major error on my first visit. Lowe More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 03, 2022 -

AutoNation Honda 385 responded

Hi Michael, we appreciate you taking the time to respond. The staff at AutoNation Honda 385 take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

June 01, 2022

Have been going there for years and have always had excellent service! Doug in the service dept was great! More

by aupshaw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Jun 02, 2022 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 01, 2022

I love Honda 385 service is good and my service man Mr Doug is so very helpful everything go back for things I can't figure out in my truck he takes time out to figure it out. Kiddos to Mr Doug!! More

by msmickey35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Jun 02, 2022 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

Wonderful service at Honda 385. Employees were courteous and welcoming. Douglas Arnold was my service advisor and was very knowledgeable, friendly, and professional. He explained More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold, all service personnel that I came in contact with.
Jun 02, 2022 -

AutoNation Honda 385 responded

Hi Jane, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2022

Following a second computer/transmission event while on trips, Service Advisor Doug Arnold attentively listened to the problems and gave priority attention to identifying and correcting the problems. More

by jbarton5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jun 02, 2022 -

AutoNation Honda 385 responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2022

Good service 👍 and patient with me clean restroom and clean waiting room I am happy More

by Svhodge10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nash
Jun 01, 2022 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 29, 2022

I worked with Kacey and she was awesome. Very communicative and professional. The wait time for me wasn’t bad at all due to staffing issues around the world. I had to get a tire replaced and More

by Necia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacey
May 31, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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