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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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June 21, 2022

This has always been a great dealership. There were some flaws this time I didn’t like. More

by demetrialuckey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of employee’s name
Jun 21, 2022 -

demetrialuckey responded

My flaws this time were, I had an appointment at 7am for express oil change and my wait time ended up being 2 hours. For an oil change only, I’m unsure what was my need for the appointment.

June 20, 2022

My car is out of warranty, so I was thinking about using one of those speedy oil change services. I checked ratings and found that many of those places had service issues so I decided to use AutoNation Hond More

by Sykesdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 23, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 17, 2022

Very pleasant experience. Doug was kind and helpful. Didn’t take long during my visit More

by michaeldarling15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jun 20, 2022 -

AutoNation Honda 385 responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2022

Service was complete in less than an hour. Jason Nash was an absolute professional and super nice. More

by Jrenee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nash
Jun 17, 2022 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

Christopher Higgins is the best Advisor, very professional and knowledgeable. He is friendly and the service experience is great. More

by lwoodso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
Jun 17, 2022 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

June 16, 2022

I have had a bad experience in the past, made an appointment, left my Car and ended up waiting for my Car because of a POLICY of if you are waiting you get pushed to the end of the line. What's the More

by turn2737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris higgins
Jun 19, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2022

have always had excellent service experiences at Honda 385.. fair & honest. Great Team and excellent service advisor More

by msct12012222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason
Jun 13, 2022 -

msct12012222 responded

Great experience thx

Jun 13, 2022 -

msct12012222 responded

awesome experience

June 13, 2022

Good service and helpful people. I appreciate the estimate given before service. Easy to book online and the waiting area is comfortable. More

by Nik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 15, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 13, 2022

My experience went fare. Nevertheless, I felt like my representative had to make a sale outside of what I came in for. I felt like his/their supervisor may require him/them t More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 15, 2022 -

AutoNation Honda 385 responded

Hi Debbie, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

June 11, 2022

Great job. I actually made appt at wrong location but Cody did not hesitate in getting me in. Much appreciated. More

by finallytw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Bently
Jun 12, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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