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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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August 04, 2022

Too long to get an appt and the wait is too long. Prices for services are higher than most. More

by Daydreams2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Aug 08, 2022 -

AutoNation Honda 385 responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda 385 take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

August 04, 2022

Awesome service. My daughter stopped my car off and said customer service was great. Friendly staff. More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franchone Martin and Gavin Harris
Aug 08, 2022 -

AutoNation Honda 385 responded

Hello Shirley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 03, 2022

Doug, in the service dept, is very nice and helpful. Always goes above and beyond to help us with our SUV. More

by Pgggem59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 04, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2022

Good service and the time was in and out. The think 🤔 the person who Handle my case was great 👍🏽 More

by jackie
Recommend Dealer
Yes
Employees Worked With
Service person
Aug 05, 2022 -

AutoNation Honda 385 responded

Hi Jackie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 03, 2022

Cris was very professional and took wonderful care of my car. He did what was necessary but didn’t try to sell me something I didn’t need. More

by Joandoherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris
Aug 05, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 02, 2022

Although there was a mixup in my appointment time, the gentleman who helped me was great. He took care of everything.from check-in to completion, it was a good experience. More

by mcdu438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Aug 04, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2022

The work on my vehicle was quick and easy. Lane was very helpful in letting me know what was going on with my vehicle. I love coming here as it is near my home and very nice to bein. Will be c More

by Jermia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane
Jul 31, 2022 -

AutoNation Honda 385 responded

Hi Jermia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2022

customer service could use a sprucing up, the attitude I was welcomed with was as if I was a bother , the previous service manager that I had, which no longer works there, would update my service record boo More

by sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not wish to state
Jul 31, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 25, 2022

Poor customer services and wait time was horrible. I had an appointment and it took thirty minutes for someone to acknowledge me. Then it took almost two hours before my oil change was complete. More

by Contiguousmom12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Jul 28, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (901) 209-1308 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 22, 2022

My serviceman was professional and kept me updated on my vehicle and the work needed. More

by Bridget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jul 22, 2022 -

Bridget responded

Thanks for your professionalism!

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