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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

Sort by
September 08, 2022

Kayce and Lane have done a good job. Great customer service. Friendly staff and clean area. More

by Sreeni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayce, Lane
Sep 12, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 06, 2022

Fast Friendly Courteous Over n beyond excellent customer service Affordable Up to date with coupons More

by Stewarttanya30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech he was black
Sep 11, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2023 -

Stewarttanya30 responded

Thanks 😊 for your help

September 05, 2022

All the employees are very knowledgeable and courteous. All of my experiences have been enjoyable. More

by mbowen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names.
Sep 09, 2022 -

AutoNation Honda 385 responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2022

Staff was very friendly and helpful! The only issue I have is that service takes soooo long even with an appointment. An oil change takes over 2 hours. More

by tmayhall4285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Bentley
Sep 09, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

September 01, 2022

Can’t say anything but excellent. Work preformed in a very fast manor, which was my request. I was 2 days away from leaving on family vacation. Everyone was helpful and friendly. Serv More

by Agwells55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase , Phillip, and service advisor forgot name
Sep 06, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda 385 and we hope to be of service again in the future.

August 30, 2022

I appreciate the customer service from my service advisor. He explained everything wrong with the car More

by Smithdecor
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Sep 04, 2022 -

AutoNation Honda 385 responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Sep 04, 2022 -

Smithdecor responded

I will recommend my Service Advisor to everyone. He has a very friendly attitude. Thanking him again

August 29, 2022

My Service advisor Franchone is the best advisor that I have had at this location in a long time. I appreciate his hard work and great service each and every time I visit Honda 385. Franchone you are appre More

by Evaughn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franchone Martin
Sep 03, 2022 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 29, 2022

Dustin and the other guy who helped me (sorry I forgot his name) were very helpful. Dustin took the extra time to find all of the possible options for me. Both of them answered all my questions and gave More

by parker.amanda7998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 03, 2022 -

AutoNation Honda 385 responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

August 27, 2022

I had an appointment and was serviced as soon as I arrived. I like that I was not made to wait longer. Doug Arnold was my service advisor and he was thorough in going over my vehicle with me. More

by ccraig136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Aug 31, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2022

I always have to wait too long. I would expect this if I didn’t have an appointment but I did. They book too many appointments for the amount of service employees they have. I blame More

by Catmstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know names
Aug 31, 2022 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (901) 209-1308. We'd appreciate the chance to make your experience a positive one.

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