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AutoNation Honda 385

Memphis, TN

4.7
1,130 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,130 reviews

December 08, 2021

I worked with Kayce and she told me my parts were under a recall plus they gave me another oil change. So I'm overall, happy with service on my vehicle. More

by DD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayce Glover
Dec 12, 2021 -

AutoNation Honda 385 responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

December 06, 2021

After servicing my car, I was told that the reason it was not rinsed/washe was because it was raining. This is a lie and I did appreciate that. Now if lack of staffing or in operable machine is the reason, t More

by chiedo.ugorji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Dec 10, 2021 -

AutoNation Honda 385 responded

Hi Chiedo, we appreciate you taking the time to respond. The staff at AutoNation Honda 385 take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

December 06, 2021

The wait was not as painful as I anticipated. Sales service associate was very helpful. More

by JVO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 10, 2021 -

AutoNation Honda 385 responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda 385! Drive safe, and we'll see you on the road.

December 06, 2021

The service agent (Ciara) was very polite and ready to get my car serviced. The work was accomplished and I left on time. I was very pleased with the experience. Thank you More

by Teubank78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara, Sydney Thorp
Dec 10, 2021 -

AutoNation Honda 385 responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ciara here at AutoNation Honda 385! We look forward to your next visit! Take care!

December 06, 2021

The service department was efficient and friendly. It was the best service I’ve had thus far. More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara
Dec 09, 2021 -

AutoNation Honda 385 responded

Hi Kay, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 04, 2021

I received really poor customer service and I had to get the senior manager involved. In order to get an update, I had to personally go to the dealer because no one would answer the phone when I was being t More

by prettybrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember names., Sydney Thorp
Dec 07, 2021 -

AutoNation Honda 385 responded

Hello, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

December 03, 2021

I enjoyed dealing with dealer he was great service always takes care of customer very patient More

by Pathampton1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgin
Dec 07, 2021 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2022 -

Pathampton1952 responded

Thank You 😊

December 03, 2021

Great environment professionalism to the upmost from Sales to Management. Very patient with my challenged circumstances and came through for me. I highly recommend to anyone who needs any type of vehicl More

by Pink Chiffon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaDerrius Spencer, J Williams
Dec 07, 2021 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2021

The service staff was friendly and helpful. There was a nail in my tire and they repaired it. Chris was great! More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Higgin
Dec 06, 2021 -

AutoNation Honda 385 responded

Hi Andrew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2021

very friendly and excellent customer service. the dealership was very clean and sanitized. i enjoyed my service at the dealership. More

by mary.mcghee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Dec 06, 2021 -

AutoNation Honda 385 responded

Hi Mary, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

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